Shikhaliya Jasmin

• Architected cloud-native VAS & OSS platforms on AWS, handling 50M+
subscribers, 20M+ daily SMS transactions, and high-volume telecom
workloads, achieving 99.99% uptime
• Designed scalable, fault-tolerant architectures to support peak
messaging and value-added service traffic, ensuring seamless end-user
experience
• Designed scalable multi-tier architectures, reducing system latency by 30%
for high-volume telecom workloads
• Developed technology roadmap supporting future expansion across multiple
regions
• Implemented HA/DR solutions, ensuring near-zero downtime for critical
services
• Led stakeholder collaboration to deliver secure, high-performance cloud
architectures
• Applied AWS Well-Architected Framework, achieving 25% cost
optimization and improved resource utilization
• Guided DevOps teams in CI/CD, Infrastructure as Code
(Terraform/CloudFormation) for faster deployments

Have exclusive experience on (GSM) HLR, MSS, MGW (GSM)STP, Roamware VAS product like MCA and Roaming products Network Planning & its Operations and Maintenance using relevant Support Systems. SMSC, MMSC, VMS-MCN, VASCLOD, E9000, IOT, CONNECTED CAR, SMART HOME, NFV, MONGODB operation& maintenance, Having good knowledge of protocols used in telecommunication such as SS7, MAP, Diameter, ISUP, SMPP and Sigtran, grip on 3GPP ITUT protocols and good knowledge of GSM network call flows

• Designed and implemented hybrid cloud solutions integrating on-premise
and AWS systems
• Forecasted business volume growth, evolving system capacity to handle 2x
increase in workload
• Built resilient, HA/DR-enabled enterprise applications, reducing
operational incidents by 40%
• Standardized architecture governance and cloud adoption best practices
• Migrated legacy applications to AWS cloud, improving scalability and
availability

• Managed private cloud (VMware/OpenStack) supporting telecom VAS
services
• Led hybrid cloud adoption projects, integrating private cloud with AWS
public cloud
• Automated operational workflows, improving uptime by 20% and reducing
manual errors
• Designed distributed systems and monitoring frameworks, ensuring
service reliability

• Supported VAS roaming platforms, ensuring smooth processing of SMS, MMS,
and other value-added services for national and international subscribers
• Implemented business process changes and system enhancements to improve
operational efficiency and service delivery
• Conducted fault analysis and troubleshooting, reducing service incidents and
improving system uptime
• Ensured 24x7 service continuity and high availability for core telecom back
office systems
• Collaborated with cross-functional teams to maintain robust and scalable
infrastructure
• Supported back-office infrastructure, troubleshooting and optimizing core
telecom systems
• Ensured high system reliability and service continuity, handling 24x7
operations

• Provided on-premises customer support for roaming solutions including
NTR, IRTMS, and SCAP
• Supported major GCC clients such as Etisalat UAE, STC KSA, and Zain
KSA, ensuring SLA compliance
• Led OSS integration and deployment of VAS products across multiple
regions
• Conducted fault troubleshooting, SMPP protocol testing, and SNMP
integration with OSS tools
• Implemented business process changes and operational improvements,
reducing incidents and improving service availability
• Collaborated with cross-functional teams to resolve critical network issues
proactively, enhancing client satisfaction

• Responsible for operations and maintenance of Tekelec Eagle STP and
MNP servers, ensuring high availability for signaling networks
• Performed daily trace analysis and troubleshooting of SS7 signaling to
resolve network faults proactively
• Engaged in core network node migration, integration, and SS7 routing
configuration, supporting network upgrades and expansions
• Analyzed and resolved hardware, software, and firmware issues to maintain
network reliability
• Collaborated with telecom teams to ensure service continuity, SLA
adherence, and optimal network performance

• Commissioned and integrated MSS and MGW network elements, ensuring
live network readiness
• Conducted acceptance testing and delivered successful integration across
core components

• Commissioned and delivered Tekelec STP and MNP solutions on customer
sites, ensuring readiness for live network operations
• Performed User Acceptance Testing (UAT) and implemented required
changes for go-live
• Conducted first-call testing to validate end-to-end signaling and service
functionality
• Configured and managed signaling links, global title routing, and inter
operator connectivity
• Provided on-site technical support for STP and MNP deployment,
troubleshooting, and operational handover
• Ensured seamless inter-operator communication and SLA compliance for
live network traffic