Senior Technical support Engineer & ETM Product manager.
WIKA Near East Ltd.
Total years of experience :15 years, 5 Months
Proposal and orders phase:
Handling customer’s need starting from receiving the request, proposing the technical and commercial offers, interacting with clarifications, commercial negotiations, awarding, manufacturing, inspection till shipping and delivery.
Follow Up phase:
Periodic follow up to check offers status, and customers’ requirements. Responsible for monthly reports for on-going jobs (quotation/proposals, orders; invoiced and on hand).
Projects business:
Manage project processing based on project schedule, contract requirements and production capacity. Prepare project documentation according to the contract requirements. Handling shipments based on the terms and conditions, and shipping instructions of the awarded project. Manage projects inspection. Follow up and spread projects announcements.
Electrical Temperature Measurement Product Manger
Provide sales team with all technical information which is mandatory to help them sell WIKA’s products.
Assist Products forecast and monitoring figures of ETM to ensure being within the budget.
Registration phase:
Was responsible person to register in petroleum companies, Preparing the required documents and set a business meeting if needed.
Proposal and orders phase:
Handling customer’s need starting from receiving the request, proposing the technical and commercial offers, interacting with clarifications, commercial negotiations, awarding, manufacturing, inspection till shipping and delivery.
Proposal phase
Sales and technical support Engineer who was responsible about all technical information to achieve sale target.
Programmable Engineer:
o Programming temperature transmitter.
o Programming controllers.
Designer Engineer:
o using AutoCAD to design a control and power; outlet and dimensional drawings
• Projects Planning and Control Techniques. • Project Resources Management.
Electrical Power and Machines Engineering