Technical Architect-IT Infrastructre Planning and Design
Qatar Airways
Total years of experience :23 years, 7 Months
Accomplishments
>Played key role in design/ implementation of Server/ Storage and Windows Active Directory Infrastructure for New Doha International Airport followed by migration from old to new airport
>Successfully conducted business impact analysis to identify Business critical applications and IT infrastructure
>Designed and implemented DR infrastructure for identified Tier1 Applications/ IT Infrastructure leading to significant reduction in downtime,
>Design of IT infrastructure for critical applications meeting RTO/RPO requirements including Dynamics AX2012 and CRM2010 for Qatar Duty free and CRM 2013 for Contact Center
>Design and implementation of Private cloud Infrastructure using Microsoft System Center Suite to minimize man-hours involved in provisioning of Servers
>Set up automated switch over of Tier0/1 applications across data centers using in-house developed tools leading to significant cost savings
>Built self service password management solution reducing service desk calls related to passwords by 95%
>Instrumental in development of new backup infrastructure for Qatar airways group replacing existing D2T model with D2D2T model and migrating the existing Backup from IBM Tivoli to Symantec Netbackup which improved RTO/RPO of Tier0/1 applications considerably
>Designed and Implemented new Server 2012 R2Hypervisor with all available features and migrated existing 2008 Hypervisor hosts and Virtual machines to new 2012 Hypervisor Infrastructure which ensured consolidation and Optimal utilization of Hypervisor Infrastructure and reduction in investments on physical servers
Responsibilities
>Design, implementation & maintenance of critical IT infrastructure of Qatar Airways, Doha International Airport, Qatar Duty Free and other subsidiaries of Qatar Airways
>Design of IT infrastructure for newly developed applications meeting RTO/RPO requirements
>Collaborate with the Senior Leadership team in rendering infrastructure expertise, setting up appropriate enterprise expectations, managing risks and ensuring alignment of infrastructure and strategic initiatives
>Evaluate new enterprise-wide technology initiatives and develop business cases
>Participate in procurement of technology solutions through the RFQ, and/or RFP process including creating and evaluating the RFP for enterprise-wide systems initiatives.
>Draft and evaluate RFP for large enterprise-wide systems initiatives
>Interact with external vendors in evaluation of bids, negotiation of equipment and service contracts
>Participate in IT security initiatives and ensure compliance and governance
>Prepare/ maintain operating and capital budgets for IT Infrastructure and identify cost reduction opportunities
>Driving cloud computing initiatives to enhance services delivered to business
solution,
Responsibilities
>Spearheaded IT Infrastructure and IT security Operations of leading Automobile company with 200+ branches in Oman and UAE
>Defined strategies/ roadmap based on evaluation of IT infrastructure functions including IT infrastructure policies, procedures and standards
>Prepared/ maintained operating and capital budgets for IT Infrastructure and identify cost reduction opportunities
>Monitored performance of team members and rendered productivity enhancement feedback
>Conducted skill enhancement and training sessions for team members based on identified training needs
Accomplishments
>Designed/ implemented virtualization Infrastructure using VMware vSphere 4.1, SCCM 2007 infrastructure for the company as an enterprise management solution and MPLS technology for WAN Connectivity between branch offices and head offices replacing leased lines
>Developed Business continuity and Disaster Recovery project encompassing design and implementation of disaster recovery site and DR design for Critical Devices, Services and applications
>Migrated Active Directory Domain from Windows 2003 to Windows 2008
Responsibilities
>Managed IT infrastructure and Data centre operations in compliance to IT governance/ audit parameters
>Prepared/ ensured compliance to operating and capital budgets
>Evaluated new technologies to be used as enhancements or upgrades to existing IT infrastructure
Projects
>Setting up of Data Centers at Ashburn, Nutley, Tokyo and Trivandrum
>Implementation of BMC Performance Manager for centralized and proactive monitoring of Data centers in different locations across the globe
>Guide team members for PCI-DSS, SAS70, ISO 27001 Certifications and Implementation of ITIL best practices of Data centers and Internal IT
>Iron port Implementation: for reducing Spam mails reaching the Company mail server
>Microsoft SharePoint Server Implementation for document management, workflows and dashboards
>Network Access Protection implementation for mobile users carrying laptops to ensure necessary security requirements
>Set up Domino Clustering for high availability messaging system
>Design/ implementation of branch office in Dubai, Japan, UK and US
>Migration of Windows domain from Windows NT to Windows 2003 Active Directory domain with group policies aligned to organizational security requirements
>Implementation/ administration of Messaging System including Lotus domino 7.0.2 in main Office and Exchange 2003 in Branch Office
>Set up Altiris Solution for remote management/ deployment of desktops, software deployment and installation
Responsible for administration of Windows 2000 Active directory domain, Network infrastructure design and trouble-shooting, configuration, installation and support utilizing multiple BackOffice components, Administration of Windows 2000 servers, Server Hardware configuration and maintenance experience for different clients of the company