SHIPRA BHARDWAJ

• Working as a HR Consultant in Project Management Team for Sales, Service & Accessories function for Distributors across
iMECAD countries. (UAE, Saudi Arabia, Iraq, Uzbek, Bahrain, Qatar, Yemen, Jordan and Oman)
• Coach and Advise to the distributors on capability building, change management, engagement, training & strategic business support.
• Learning & Development- Driving skill gap analysis program, at enterprise level, establishing critical skills vs emerging skills.
• Focus on Stakeholder management globally across TMC Japan and other offices at the c-suite level.
• Supporting business in achieving Sales and service objectives by driving KPI goals and achievement.
• International Travel & On-Ground Execution- Travel frequently to Middle East and Central Asia countries to conduct
Trainings, Projects, lead events, and support local teams.
• Lead allocated HR Programs and Projects from Initiation to implementation- Toyota Business Practices (TBP) training programs,
5S workshops, Flagship program DMDP and other capability- building interventions across countries. (Mid to senior Level)
• Collaborate with distributor partners such as Al Futtaim Motors (UAE), Abdul Latif Jameel Motors (Saudi Arabia), and
other regional distributors to implement talent acquisition projects.
• Excellent with Leadership presentation and report submission using Power BI and Analytics.
• Lead the end-to-end planning and execution of regional HR Communication, organizing summits, and leadership meetings.
• Collaborate with Internal stakeholders and external partners to support global HR initiatives.

 Sales, Operation Planning& Project Management Division - People & Organization Enhancement
 Providing Human Resource functional support across Sales, Service & Accessories, Supply Planning, Pricing and Demand Planning.
 Serving as Point of Contact (POC) along with the team for our Distributor Partners across 11 countries (UAE, Saudi Arabia, Iraq, Uzbek, Bahrain,
Qatar, Yemen, Jordan, Kuwait and Oman).
 Support and advising distributor partners on capability building, training& development & strategic business support.
 Driving Talent Management initiatives including enterprise-wide skill gap analysis and identification critical skills vs emerging skills.
 Designing Learning & Development (L&D) programs and developing annual training plans for distributor partners and internal stakeholders.
 Preparing Leadership presentation and report submission using Power BI and Analytics.
 Lead allocated HR Programs and Trainings from Initiation to implementation- Toyota Business Practices (TBP) training programs, 5S workshops,
flagship program DMDP and other training interventions.
 KPI Alignment; Supporting business and our distributor partners in achieving sales and service objectives bydriving KPI goals and achievement.
 Managing Employee Relations including grievance handling, counselling and coaching managers at all levels for HR Matters.
 Revamping HR Policies on employee experience & providing guidance ensuring alignment and compliance with employment legislation.
 Supporting and driving Performance management across organization to ensure smooth implementation and goals alignment.
 Focus on Stakeholder Management globally across TMC Japan and offices atthe c-suite level.
 International Travel & On-Ground Execution- Travel frequently to Middle East & Central Asia countries to conduct Trainings, Projects, Events.
 Collaborate with distributor partners such as Al Futtaim Motors (UAE), Jameel Motors (Saudi Arabia) other regional distributors to support projects.
 Lead the end-to-end planning and execution of regional HR Communication including organizing summits, and leadership meetings & big events.

• Partnering asHRBP for AJIO including Sales, Strategy, Planning, Technology & Foreign Expats (majorly on a C-SuiteLevel).
• Driving Leadership and development initiatives for entire F&L Business, consists of 20+ brands along with the ecommerce segment.
• Act as trusted advisor by providing proactive and strategic HR consultancy, advice and coaching to business leaders.
• High focus on stakeholder management and strong connect with the leadership team- CEOs, VP and uptoChairmans Office, Mumbai.
• Employee Engagement & Experience- Responsible for managing end to end onboarding (Pre-& Post Connects) and induction
Program across all formats and grades (Executive to VP+ level) including Expats joining across F&L.
• Schedule and plan one week to month induction sessions, introductions with business stakeholders, driving engagement with new
joiners, post feedback survey & continuous improvement basis feedback.
• Leverage analyticalapplication toprepare thorough Dashboards & Reportsusing POWERBI, Excel and other internal software.
• Employee Relations - Resolving complex issues & assist ER team in investigating grievances, complaints and POSHrelated issues.
• Performance Management- Driving 30 & 90days review, goal setting, regular feedback and annual evaluations.
• Preparing RAG Status reports indicating performance, attrition, manpower positions.
• Manage and partner for Capability Initiatives - CABM, Cross Spring and Performance Accelerator Management Program, etc.
• Design and Implement change management usage of new process and policy - address concerns and mitigate resistance.
• Employee Communication- Managing HR online business communication channel for regular and quality connects.
• Handled Manpower Budgets for the India Business and drive employee engagement with initiatives across business unit.
• Collaborate with Central team to support local implementation and delivery of DEI Initiatives and Strategy- WE Women, Prakriti.
• Project Management - Organization Builder & Talent Development- Identified opportunities for improvement through survey
data analysis, skill gaps, Special Projects, Competency study, Talent management, etc.
• Also worked as an L&D partner for corporate trainings - Create, roll out and evaluate

 Partnering for the functions Sales, Strategy, Planning, Technology & Foreign Expats (on a C-Suite Level) for the headcount 700+ employees.
 Driving Leadership & Development initiatives for entire Fashion & Lifestyle Business, consists of 20+ brands along with the ecommerce segment.
 Act as trusted advisor by providing proactive and strategic HR consultancy advice and coaching to business leaders.
 Reported directly to the Vice President - HR and worked in alignment with the CEO of AJIO to drive people initiatives.
 High focus on stakeholder management and strong connect with the leadership team- CEOs, VP and upto the Chairmans Office, Mumbai.
 Talent Acquisition- Partnering with hiring managers to understand workforce requirements, coordinate with TA team and selection process.
 Employee Engagement & Experience- Responsible for managing end to end onboarding (Pre-& Post Connects) and induction Program across all
formats and grades (Executive to VP+ level) including Expats joining across F&L.
 Schedule and plan one week to month induction sessions, introductions with business stakeholders, engagement with new joiners, post
feedback survey & continuous improvement basis feedback.
 Leverage analytical application to prepare Dashboards & Reports using POWERBI, Excel and other internal software.
 Employee Relations - Resolving complex issues, POSH Cases & assist Employee Relations team in investigating grievances, complaints.
 Performance Management- Driving 30 & 90days review, goal setting, regular feedback and annual evaluations. Preparing RAG Status reports.
 Manage and partner for Capability Initiatives - CABM, Cross Spring and Performance Accelerator Management Program, etc.
 Employee Communication- Managing HR online business communication channel for regular and quality connects.
 Collaborate with Central team to support local implementation and delivery of DEI Initiatives and Strategy- WE Women, Prakriti.
 Project Management - Identified opportunities through survey data analysis, Special Projects, organization development, etc.
 Corporate trainings - Create, roll out and evaluate learning solutions, analyses adhoc training requests across business. McVities, Ülker & Godiva Chocolate Brand

• HRBP and Talent Acquisition for Corporate functions andPAN India Commercial Sales (White &Blue Collar) of
the entire Biscuit portfolio with annual gross sales of 300cr.- Headcount 450+ employees. Also supported people
initiatives for the Regional Headquarter in Jeddah, Saudi Arabia for 70+ headcount.
• Stakeholder management up to India level Head and Global Team also managing cross functional collaboration across level.
• Day to day basis dealing with global stakeholders for employee engagement, L&D, bringing new policies, R&R& other updates.
• HRInterventions-Design and Implemented KeyBenefits Program; Employee BenefitsManual; Exit Policy, IJP, Relocation.
• PMS: Organizing AOP plans to goal setting; implemented 30-90 days review, mid-year, annual appraisal cycle with
Individual development program. Actively worked on Coaching and feedback process for HiPos.
• Representing as a Superuser for Workday as a global project, from data collection to improvise testing to implementation,
solely managing the data and details on the application in coordination with global stakeholders.
• Employee communication through quarterly newsletters, organizing town halls, employee survey, one on one discussion, etc.
• Partnered with global team for virtual learning platform Pladis academy focused to skill development of employees,
e- learning modules, delivering trainings as per business requirement.
• Drive on boarding and off boarding process in corporate and sales function with engaging experience and smooth transition
with timely settlements as per the tat. Managed onboarding of new India President by liasoning with global
stakeholders.
• Audit: - Creating presentations with trends analysis for quarterly and global managementreviews. Helping to enclose all audit
queries and providing relevant samples to global and internal & external auditors.
• Dashboard; Analyzing & preparing monthly dashboards, recruitment status, attrition, diversity, budget vs. actual and as per the day
to day requirements. Maintaining day to day employee data on SAP & Prompt HR.
• Provide employee relations support identifies potential solutions to address different cases types.
• Act as a builder to foster positive culture, support others, act as an ally, onboard newhires with an engaging experience, collaborate and
drive inclusion.
• Profound experience managing offroll staff and handling Vendor management with building relationships to coordinating,
negotiating and finding the best available for the organization.
• Application; Workday, SAP, Prompt HR.

 HRBP for Corporate functions and PAN India Commercial Sales (White & Blue Collar) of the entire Biscuit portfolio with annual gross sales of
300cr. Headcount 450+ employees. Additionally supported people initiatives for the Regional Headquarter in Jeddah, Saudi Arabia for 70+
headcount. Reporting directly to HR Director India. Stakeholder management up to India level Head & Global Teams for implementation &
collaboration.
 Engaged daily with Corporate, Regional & global stakeholders for employee engagement, new policies, R&R, other updates.
 Talent Acquisition-Handled the team of recruiters, vendor empanelment, coordination with agencies for the interview and selection process.
 HR Interventions- Design and Implemented Key Benefits Program; Employee Benefits Manual; Exit Policy, IJP, Relocation policies, etc.
 Performance Management System: Organizing AOP planning to goal setting; implemented 30-90 days review, annual appraisal cycle, IDP plan.
 HRMS: Represented as a Superuser for Workday as a global project, from data collection to improvise testing to implementation, solely
managing the data and details on the application in coordination with global stakeholders.
 Employee communication through quarterly newsletters, organizing town halls, employee survey, one on one discussion, etc.
 Partnered with global team for virtual learning platform Pladis academy focused to skill development of employees, e- learning modules.
 Drive on boarding and off boarding process in corporate and sales function with engaging experience and smooth transition with timely
settlements. Managed onboarding of new India President by liasoning with global stakeholders.
 Payroll and Benefits Administration, administering payroll, timely settlements & coordinating medical insurance, partnering with Marsh.
 Audit: Creating trends analysis for quarterly management reviews. Close all audit queries & providing relevant samples to internal & ext. auditors.
 Reporting; Analyzing & preparing monthly dashboards, recruitment status, attrition, diversity, budget vs. actual and as per the day to day
requirements. Led business expansion project through a pan-India campus program, driving growth and contributing to ₹2 Cr revenue.
 Budgets: Forecast headcount requirements, analyzing current staffing levels & allocations. Maintaining employee data on Workday & Prompt HR.
 Employee Relations: Act as a builder to foster positive culture, support others, act as an ally, onboard new hires with an engaging experience,
collaborate and inclusion. Identifies and give potential solutions to address grievance, concerns with different case types.
 Profound experience managing off roll (vendor staff) and handled vendor management by building relationships, negotiating and collaboration.

• Handled Operations & Talent Acquisition (Asia Pacific Region) for the Sales and India plant,
• Data Analysis and monthly recruitment report for APAC India business, HeadcountManagement & Reporting.
• Talent Adviser for critical hires- managed end to end recruitment cycle i.e. Sourcing Strategy and Talent Market Insights, Interviewing,
Offer and On-Boarding.
• Act as a brand custodian and communicate the brand story to all prospective candidates. Sourced, screened, and managed candidates
through interview process by providing efficient and high- touch experience from engagement stage to offer
• HR Operational activities: Preparing offer letter, appointment letters, background verification,
organizational announcement, medical insurance, relieving letters etc,
• Conducted compensation conversations with comp-benefit team and hiring managers to foster internal and external
equity. Also create fitments sheet to extend an exciting offer

 Handled HR Operations & Talent Acquisition for the Sales and Marketing team and India plant, Bawal Haryana.
 Data Analysis and monthly recruitment report for Asia Pacific & India business, Headcount Management & Reporting.
 Talent Adviser for critical hires- managed end to end recruitment cycle. Sourcing Strategy and Talent Market Insights, Interviewing & onboarding.
 Act as a brand custodian and communicate the brand story to all prospective candidates. Sourced, screened, and managed candidates through
interview process by providing efficient and high- touch experience from engagement stage to offer
 HR Operational activities: Preparing offer letter, appointment letters, BGV, announcements, insurance, relieving letters, other operational tasks.
 Conducted compensation conversation, create fitments sheet to extend an exciting offer and ensure to give them a brief before proceeding.
 Supporting Supply Chain, Procurement, Finance, Legal, Corporate Communications and Mid-level hiring, majorly delivering through diversity.
 Application; Success Factors & other internal software and proficient with portals like LinkedIn, IIMJobs, Naukri, Indeed, Hirist.

Grievance Redressal Procedure