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Shiraz Nagoor, International Flight Steward

Shiraz Nagoor

International Flight Steward·Qatar Airways

Qatar

Bachelor's degree, B.A (Hons) Business Management (Online)

Work experience

Total years of experience: 8 years, 6 months

International Flight Steward

June 2016 - October 2020

Qatar Airways

Doha, Qatar

June 2016 - October 2020

Served as an International Flight Steward for World's no. 1 Award Winning Airline Qatar Airways.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Sales Executive and Sales Supervisor

January 2013 - January 2015

Kandy Hardware and Importers

Kandy, Sri Lanka

January 2013 - January 2015

Worked as Sales Executive and Sales Supervisor

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Cluster Reservation Executive

January 2011 - December 2013

Emaar Groups

Dubai, United Arab Emirates

January 2011 - December 2013

Worked as Cluster Reservation Executive

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

University Of Winchester

March 2015

March 2015

Bachelor's degree, B.A (Hons) Business Management (Online)

United Kingdom

Keystone College

March 2010

March 2010

Higher diploma, Advance Higher National Diploma in Information Technology

Sri Lanka

British Council

March 2007

March 2007

High school or equivalent, International General Secondary Certificate of Examination (Ordinary Level)

Sri Lanka

Cambridge International School

March 2006

March 2006

High school or equivalent, General Certificate of Examination

Sri Lanka

Skills

Communications
Expert
Communications
Expert
Cultural Awareness
Expert
Cultural Awareness
Expert
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Hospitality
Expert
Hospitality
Expert
Hospitality
Expert
Hospitality
Expert
Customer Service
Expert
Customer Service
Expert
Cultural Awareness
Expert
Cultural Awareness
Expert
Management
Intermediate
Management
Intermediate

Languages

English
Expert
Tamil
Expert
Hindi
Intermediate

Training and Certifications

Certifications
Safety Management System (Qatar Airways)
Oct 2020

Training
Diploma in Information Technology
Global College of Technology, Sri Lanka
Jan 2007
C.C.N.A CISCO Networking Engineering
E-Soft, Sri Lanka
Jan 2009
Diploma in Auto CAD Drafting and Business Studies
I.C.B.T Campus, Sri Lanka
Jan 2010
Induction and Economy Service Excellence Program (Qatar Airways)
Qatar Airways
Sep 2016
Induction and Economy Service Excellence Program (Qatar Airways)
Qatar Airways
Sep 2016
Customer First Workshop (Qatar Airways)
Qatar Airways
Feb 2018
Premium Service Excellence Program (Qatar Airways)
Qatar Airways
Sep 2018
Elite A380 First Class Training Program (Qatar Airways)
Qatar Airways
Dec 2018