shireen ali

Business owner at Shireen tax services and insurance

• United States
• My current job since January 2004

An effective, natural communicator with excellent interpersonal skills developed within a marketing and project management-focused industry. Dynamic and active with an independent disposition to resolve issues under extreme pressure whilst ensuring complete customer satisfaction and team efforts.



Demonstrated analytical capacity to assimilate complex technical issues, resolve ambiguity with tactical realities.


 Strong abilities in organizing and coordinating on various activities related to marketing, international relations, and crisis - project management, public relations and media.
 Proficient with MS Office: Word, Excel, Access, Power Point, and Extensive IRS tax system knowledge.
 Fluent in English, Arabic, and intermediate in French.
 Strong analytical and organizational skills, maintaining high ethical standards and committed to organizational goals.
 Flexible, self-motivated, keen learner, having a cheerful ‘can do’ attitude.
 Enthusiastic, versatile, problem solver, juggles multiple tasks, responds creatively and quickly with conventional or unconventional solutions.
 Methodical and practical approach with good analytical skills.
 Comfortable in a fast paced, performance oriented environment.
 Ability to prioritize work and meet deadlines.

Core Competencies

 Crisis Management  Media and Publication  Business Development Advisory



Professional Exposure & Achievments

Almashreq Newspaper, Phoenix, Arizona
Media Project Operations Manager


Review, draft and negotiate a large number of medium to complex media & marketing proposals/transactions within a corporate environment. Manage and advise official leadership on media and commercial risks associated with transactions, their potential impact and suggested mitigating actions; furthermore, being as a point of contact for an official regulators group within a Client Group.

 Heading the advertising campaigns.
 Approach the highest sales process in the newspaper.
 Monitoring and following up the implementation of policies and programs related to media projects, and submitting the necessary regular reports to assert an effective administration and an efficient customer service.
 Use project management methodologies and performance management tools to enhance internal & external operations.

Shireen Tax Services,
Business Owner, Office Manager

 Bookkeeping and insurance for businesses
 Supervise the activities of six employees
 Prepare and e-file tax returns for individuals and Businesses
 Western Union
 Immigration and petitions
 Translations ( Arabic, English)

Muslim Voice news paper
Sales Manager,
 Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
Contributes to team effort by accomplishing related results as needed.


MSB Tax Services,
Tax Preparer, Office Manager

Prepare and e-file tax returns; office record for most returns prepared:Supervise the activities of fifteen employees during peak tax season, January through April.
Coordinate office activities such as scheduling, maintenance, A/P, A/R, payroll, and cash management.

Department of Economic Security, Phoenix, Arizona
Receptionist

General Coordinator of the Ministerial Committee for Public Sector Reform

Assisted inbound callers by routing them to the appropriate resource centers for further assistance.
Managed incoming and outgoing mail, interoffice messenger services, and centralized document filing.

Sun West Auto, Phoenix, Arizona
Office Manager

Serviced customer accounts using the company’s proprietary accounting and CRM systems.
Provided friendly service to incoming callers and on-site customers to reduce workload on salespeople.