Shiva Karki, customer service and sales expert

Shiva Karki

customer service and sales expert

Aditya Birla retail

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, accounting and finance
الخبرات
6 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 0 أشهر

customer service and sales expert في Aditya Birla retail
  • الهند - Shillong
  • يناير 2018 إلى ديسمبر 2023

Greets customers and demonstrates excellent customer
service skills.
Helps customers select products, answers questions, and
shares product knowledge.
Creates or updates customer profile records.
Processes purchases and returns.
Assists with inventory, including receiving and stocking
merchandise.
Helps with the store opening and closing process.
Learns about new product offerings quickly.
Collaborates well with the retail team and has strong
interpersonal skill.
Resourceful sales associate with 4 years of experience providing
differentiated customer service in fast-paced retail settings. Known
for quickly building relationships with customers to understand
their needs and recommend products. Develop good working
relationships with colleagues and always willing to jump in
wherever needed to ensure smooth store operations.

الخلفية التعليمية

بكالوريوس, accounting and finance
  • في Nagaland University
  • أبريل 2018

Specialties & Skills

Multitasking
Time Management
Customer Focus
Accounting
communication
Tally Epr
Problem Solving
Microsoft PowerPoint
Office Work
product knowledge
Payments
Active listening
Purchasing
Sales Representatives
Administration
Customer Service
Accounting
Microsoft Office
Management
Microsoft Excel
POS System
Materials

اللغات

الانجليزية
متمرّس
الهندية
متمرّس

التدريب و الشهادات

Post Graduate Diploma in Computer Application (تدريب)
معهد التدريب:
Hi Tech Institute of IT and Multimedia