Shivnath Arora, Regional Manager-Outsourcing

Shivnath Arora

Regional Manager-Outsourcing

Adecco India

Location
India - Delhi
Education
Master's degree, Marketing
Experience
13 years, 11 Months

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Work Experience

Total years of experience :13 years, 11 Months

Regional Manager-Outsourcing at Adecco India
  • India
  • My current job since June 2022

* Managing HR services, Sales operations, Sales
development and IT implementation for multiple
clients from different sectors
• Responsible for Business Development, signing of
new clients
• Established effective relationships with existing
clients to increase the business
• Negotiated and secured long-term contracts with
key clients that generated an additional 15 Cr in
revenue in a year
• Implemented a technology across clients to
reduce manual intervention, increase
productivity and ensure readily availability of
data in real time
• Managed a team of 3 Project Managers, 2 MIS, 2
Project Coordinators who helps in effectively
managing sales operations of clients
• Streamlined operations across all departments,
setting up the processes to deliver the program
KPIs

Group Program Manager at Channelplay Limited
  • India - Gurgaon
  • September 2015 to April 2022

* End to end program management (from hiring to
sales development and monitoring)
• P&L management of various programs of
different domains related to
benchmark industries
• Implementation of IT solution across the projects
as per project requirement
• Managed turnover of 3 Cr per month
• Managed manpower of 2000+
• Managed a team of 4 Project Managers, 2 MIS, 3
Assistant Project Managers who helps in
effectively managing sales operations of clients
• Developed and implemented a program
evaluation system to measure program
effectiveness and identify areas for improvement
• Analyzed program data to identify trends and
areas for improvement
• Created a program roadmap that outlined key
milestones and timelines for program
implementation
• Devising, planning & execution of KPI’s across for
the program team and the respective project
teams

Teritorry Sales Officer at Marico Limited
  • India - Gurgaon
  • April 2013 to September 2015

* Trained and mentored sales representatives on
effective sales techniques
• Managed 4 distributors of Gurgaon and Faridabad
with total outlet base of
5000+
• Managed monthly turnover of 2 Cr
• Successfully launched Saffola Masala Oats and Livon
Serum in Gurgaon and Faridabad market
• Managed a team of sales representatives, leading to
a 20% YoY increase in sales

Area Executive at ITC Limited
  • India - Saharanpur
  • August 2011 to April 2013

• Managed 7 Distributors and 32 stockist of
Bulandshahr district
• Managed monthly turnover of 1 Cr of Food business
• Managed the team of 11 Sales officer, 7
Merchandiser and 5 PSRs
• Successfully launched Yippie Noodles, Kaju Badam
cookies and Bingo Chips in assigned territory with
85% placement at the outlet level

Sales Officer at Parle Biscuits Pvt Ltd
  • India - Meerut
  • May 2010 to August 2011

* Managed 7 distributors of Baghpat and Meerut
district
• Provide YoY growth of 18%
• Appointed 5 new distributors in assigned territory
• Highest growth in confectionery in North region in
2010-11

Education

Master's degree, Marketing
  • at Jaipuria Institute of Management, Noida
  • April 2010

Participated in Business on Campus Done my summer internship in HDFC-SLIC Make the dissertation on CRM of Bank of India

Specialties & Skills

MS word
Customer Service
Team Handling
Negotiation
Problem Solving
Planning
Key Account Management
Operation

Languages

Hindi
Expert
English
Intermediate