Shoab Ilyas

Stock Supervisor at WHSmith

• United Kingdom - London
• January 2010 to December 2016

Replenishing / Purchasing stock / Forecasting / Analysing / Merchandising / Buying

Logistics (including cash handling) / Health and Safety compliance

Ensuring KPI’s are managed well to meet company targets

Handling telephone calls / maintaining close working relationships

Customer service and support / Handling complaints

Managing / maintaining 7 retail outlets to highest standard possible (including nightshift)

Assisting colleagues / management in other departments \[includes managing staff roster’s\],

Trained in BAA Fire and Evacuation with an Airside Pass.

Working primarily on stock control (Goods in/out via computer systems)

Stock ordering / Stock takes / Returns / IBT’s / Administration duties

Stockroom amending orders / levels in demand / Shrink Management via CDS software

Managing stock deliveries, ensuring incoming deliveries are secured to avoid theft/loss