Concierge
The Torch Hotel Doha
Total years of experience :14 years, 10 Months
• To be constantly up-to-date on information on in-house activities, restaurant concepts and hotel information up to hotel facilities and services at every opportunity.
• To greet guests and visitors warmly with a smile.
• To assist passengers on alighting and unloading luggage from the car and taxis arriving at the hotel.
• To adhere the hotel policy on the short and long term storage of the guest luggage.
• To call for a taxi for the guest upon request.
• To load cars and taxis for departing guests, ensuring a polite manner and warm farewell.
• To maintain an accurate record of check-in and checkout guest.
• To assist with escorting guests to room. Explaining all in-house and room facilities.
• To deliver the guest’s luggage to his room in an efficient and courteous manner ensuring no damage is caused to the luggage.
• To deliver the morning newspapers to the guest room
To be constantly up-to-date on information on in-house activities, restaurant concepts and hotel information up to hotel facilities and services at every opportunity.
To greet guests and visitors warmly with a smile.
To assist passengers on alighting and unloading luggage from the car and taxis arriving at the hotel.
To adhere the hotel policy on the short and long term storage of the guest luggage.
To call for a taxi for the guest upon request.
To load cars and taxis for departing guests, ensuring a polite manner and warm farewell.
To maintain an accurate record of check-in and checkout guest.
To assist with escorting guests to room. Explaining all in-house and room facilities.
To deliver the guest’s luggage to his room in an efficient and courteous manner ensuring no damage is caused to the luggage.
To deliver the morning newspapers to the guest room.
To deliver massages and telexes within the hotel premises promptly.
To report for duty punctually wearing the correct uniform and name badge at all times.