Shojibul حسن

► Developed HR policies, procedures, and SOPs aligned with company objectives and Qatar Labor Law. Ensured consistent implementation across all departments.
► Standardized end to end HR processes covering recruitment, onboarding, payroll coordination, leave management, employee services, and offboarding.
► Designed job grading structure and job family framework to support internal equity, career progression, and workforce planning. Mapped roles across business units to define reporting lines and responsibilities.
► Led full implementation of VOLT HR, SAP based HRMS. Configured and deployed core modules including employee records, employee self service, attendance, leave management, performance management, and payroll integration.
► Integrated HRMS workflows with finance processes to support payroll coordination, approvals, and accurate employee data management.
► Acted as HRIS system administrator with full system control through admin access. Managed configuration, user access, approval workflows, and system governance.
► Validated and migrated employee data into the HRMS system. Ensured accuracy, consistency, and secure maintenance of employee records.
► Implemented Delegation of Authority structure within the HRMS platform according to approved company policies and approval hierarchy.
► Served as focal point for employee relations. Handled grievances, conducted investigations, and resolved employee concerns in line with company policy and labor law.
► Managed disciplinary cases, issued warning notices, and documented outcomes according to the company code of conduct.
► Developed standardized HR letter templates including NOCs, salary certificates, experience letters, and warning notices. Maintained a centralized request tracking log.
► Prepared management reports on employee separations, disciplinary cases, and HR compliance trends to support leadership decisions.

Key Achievement:
Successfully implemented VOLT HR SAP based HRMS covering the full HR lifecycle including employee self service, payroll, attendance, performance management, and finance integration. Led system configuration, data validation, and company wide rollout.

► Managed end-to-end HR operations, including recruitment, onboarding, employee relations, payroll, and
offboarding processes.
► Conducted workforce planning and talent acquisition strategies to meet organizational needs.
► Oversaw payroll processing, ensuring accuracy and compliance with financial regulations.
► Implemented employee engagement initiatives and managed grievance procedures in line with company
policies.
► Ensured compliance with Qatar labor laws and company policies across all HR functions.
► Maintained accurate HR records and documentation for audit readiness and internal reporting.
► Collaborated with cross-functional teams to streamline HR processes and improve operational efficiency.

► Responded to employee and applicant inquiries regarding HR policies, procedures, and employment matters,
escalating complex or sensitive issues to appropriate HR leadership.
► Interpreted and enforced HR policies in alignment with company guidelines and Qatar Labor Law, ensuring
consistency and compliance across all levels.
► Maintained strong knowledge of the organizations structure, mission, and key functional areas to support
informed HR decisions.
► Supervised the HR help desk team, ensuring timely, accurate, and professional resolution of employee queries
and service requests.
► Recruit, onboard, and train help desk representatives; monitor performance and implement service quality
improvements.
► Establish and uphold customer service standards for HR service delivery; conduct regular follow-ups to identify
improvement opportunities.
► Prepare regular reports on help desk productivity and employee engagement metrics to support HR decision
making.
► Manage payroll-related queries, ensuring accurate data collection, entry, and updates for timely salary
processing and end-of-service benefits.
► Address and resolve inquiries related to compensation, benefits, and final settlements in line with local labor
laws and internal policy.

► Implemented demobilization plans in accordance with Qatars labor laws.
► Coordinated with the focal point of sixteen sister companies to complete daily tasks.
► conducted exit interviews and resolved employee issues, if possible, to retain them.
► Obtained employee clearance from respective departments such as Finance, IT, PMV, etc.
► Prepared the final settlement for employees in coordination with the group payroll and submitted it to each finance department after obtaining acknowledgment from the employees.
► Followed up with finance to ensure timely payment of the end-of-service amount and completed the remaining offboarding process in collaboration with colleagues.
► Remove employee access to email, other systems, and internal platforms.

► Effectively supported daily HR operations by maintaining accurate personnel records, managing HR
documentation, and ensuring smooth coordination across various administrative tasks.
► Maintained comprehensive employee data by accurately documenting new hires, terminations, resignations,
and leaves, ensuring full compliance with internal policies and labor regulations.
► Oversaw the complete offboarding lifecycle, including conducting exit interviews, processing QID
cancellations, organizing air tickets, and coordinating with departments to finalize clearances.
► Issued employment-related letters and certificates promptly, addressing employee requests while maintaining
a high standard of service and administrative accuracy.
► Generated and submitted timely monthly reports to the Labor Relations Manager, tracking employee
separations, disciplinary records, and workforce trends for strategic decision-making.

► Maintained a well-structured and accessible documentation system by systematically filing and archiving HR
records in accordance with company policies.
► Responded promptly to file retrieval requests, ensuring efficient access to personnel documents when needed.
► Designed standardized templates for document types, improving consistency and facilitating easy reference across
departments.
► Managed the flow of documentation in and out of the department while safeguarding data integrity and version
control.
► Identified and reported discrepancies or developments in document storage processes to support continuous
improvement.
► Regularly updated and maintained detailed employee personal files, ensuring records were current, accurate, and
audit ready.
► Ensured strict confidentiality and security of all physical and digital HR records to protect employee data.
► Update and maintain employee personal files and records.
► Maintain the security and confidentiality of all documents.

Key Achievement: Digitized over 35, 000 employee personal files, significantly enhancing document
accessibility, retrieval time, and operational efficiency.