Senior consultant CCIE #54143
Edarat Group
Total years of experience :15 years, 7 Months
Provide consultancy, Design, implementation and support services for IP telephony, security and network infrastructure technologies issues.
Responsible for gathering customer technical requirements and then carefully perform successful network and IP telephony installations
Participate in Pre-Sales activities to exceed customer expectations
Managing & Consulting IP Telephony projects across KSA
Responsible of Implementing & managing end to end Cisco IP Telephony/voice projects across KSA
Summanry :
- Cisco Unified Computing System (UCS-Servers) C/B series initialization & configuration
For Cisco unified communication (Certified) .
-VMware Vsphere installation & network configuration for Cisco unified communication on UCS-Servers
-Cisco unified communication specialist (Plan, Design, implementation and support ) for the following solutions and :
Cisco Unified Call-manager (CUCM) versions 7.x, 8.x, 9.x
Call-manager express
Cisco Unity Connection 7.x, 8.x, 9.x
Cisco Unity Express
Cisco Unified presence server 7.x, 8.x, 9.x
H323-SIP-MGCP voice gateways
All types of Cisco Jabber installation & configuration (iPhone, android, iPad, pc)
- Overall project management handling
• Managing & Consulting in telecommunication (CMS) projects a cross MEMA
• HP office support (Cisco IP-Telephony Network (CUCM CME, CUE, Voice GWs ) : administration, configuration, troubleshooting, installation and upgrade)
• project management, planning / budgeting/ risk management /Bid process .
• Risk management handling
• building team effective environment
• RTBSS/BSS/OSS (HP IUM, HPSA ) telecommunication solutions knowledge
• ITIL V3 foundation certified
• CCNA, CCVP, MCSA, A+ knowledge and certification
• VoIP solutions specialist, Cisco unified call-manger 4.x, 5.x, 6.x, 7.x versions, administration, installation, troubleshooting and maintenance .
• Inbound / outbound calls configuration and troubleshooting (H323, SIP, MGCP)
• CME /UC520
• LAN configuration and troubleshooting.
• Windows Server(AD, Exchange, DHCP, Virtualization) 2003/2008, administration, installation and troubleshooting.
• VoIP solutions integrations with Windows Server 2003/2008 active directory.
• Taking the ownership of P1, P2, P3 cases & customer satisfaction my first priority
Training for
Technical Support Engineer/ Information Technology Center - Operations Division
End-User Technical Support.
Computers Maintenance.
Network maintenance.
Administrate, troubleshoot