Chief Analyst Talent management
Dubai Roads and Transport Authority (RTA)
Total years of experience :13 years, 2 Months
Talent Management & Talent Acquisition:
Support the Talent Management section in terms of Succession Planning, Career Path Planning, Talent Assessment and identification of high potential employees UAE Nationals and Expats. Support Employee Performance Management.
Creating Talent Pool of Candidates Externally with UAE and Expats and Talent Pool employees internally and different Development and sourcing tools.
Pilots new development ideas, products and services for UAE Nationals.
Developing, maintaining and delivering key Talent programs such as “Inspire” and “HIPO” and supporting the overall development of capability across the organisation. Support the HR Operations team in further developing talent processes.
Support the Succession Planning and Performance Management system implementation process.
Coordinate the Talent Identification Project Development Centres to maximize value and efficiency.
Areas of Expertise
Prepare Individual Development Plans (IDP) with line managers for career path and all employees’ development programs.
Support the design and implementation of the Talent Identification Program.
Link the results of Individual Performance Plan with training and development programs.
Carry out a Communication and Monitoring process to manage the utilization of the IDP process.
Oversees the design and implementation of career and professional development for all colleagues.
Perform other responsibilities associated with the position as appropriate.
Submit periodic reports on Talent Management initiatives.
Contribute to construction, launch and utilization of the Technical Skills Competency Framework.
Review recruitment policies to ensure effectiveness of selection techniques and recruitment programs.
Developing and conducting Market Mapping and salary analysis as well as the Staff Rewards and Recognition Program and competitor's analysis reports.
Assist in the development of effective recruiting strategies.
Meet with Hiring Managers (CEO, 7 Directors, around 40+ Manager) on a regular basis to discuss current recruiting needs and business updates. Collaborate with hiring managers to understand technical job duties, responsibilities, staffing needs and business requirements.
Work with Departmental Leadership to develop creative sourcing channels that produce a diverse pool of qualified candidates & build relationships with department heads to accurately assess recruitment plans.
Understand the job specification for head hunting, screening, short-listing, telephonic interviews, Video Interviews, reference checks for the candidates, follow up for the feedback, confirmation and joining.
Request references check of applicants before submitting their details to the departments within RTA.
Implement the recruiting services activities from the advertisement of positions, participate in social media recruitments, organize job fairs, manage the skill testing process and conduct recruiting workshops to hire employees.
Company: Executive Solutions Employment - Dubai /UAE from June 2018 - present
Take responsibility of becoming an expert in my field, reading contemporary press, researching
through internet, attending conferences and events (within budget) building relationships with
clients and candidates and referrals.
Identify emerging trends and technology to ensure my skills and experience remains
Contemporary and relevant.
Build a detailed knowledge of ES business and be able to promote the full range of services clearly
with enthusiasm.
Working to my approved business plan, build a map market of potential and existing clients and
actively develop the business by keeping in regular contact with clients via telephone, in person, by
email and by attending events to ensure high visibility and to secure mandates for positions vacant
Prepare and upload advertising copy in line with the Executive Solutions brand for the ES website
so that it can be duplicated as appropriate to other job boards
Manage the recruitment process from initial requisition through to placement taking responsibility
for research, candidate sourcing, leading candidates and clients through the interview and
selection process to closure
Conduct detailed research into Client business, take detailed job briefs to build job and person
Specification, understanding the opportunities for candidate development, compensation and
benefits, background, skills and experience
Prepare Job Descriptions and advertising copy as appropriate to support the research endeavours
for timely and accurate results
Consistently meet revenue targets and other targets set.
Take full responsibility for the quality, timeliness and accuracy of candidate details sent to clients,
so as to ensure ES reputation and high quality shortlists to clients in the shortest possible
timeframe
Ensure accurate, complete registration of Candidates onto Voyager
Prepare Candidate shortlist against job requirement completing detailed and accurate Client-ready.
summaries and be able to confidently present Candidates to Client
Ensure a full comprehension of the Client opportunity and be able to articulately secure Candidates
interest and suitability for the role and willingness to move
Ensure a full and accurate debrief to Clients of final Shortlist Candidates and interview stage
Provide full reactive and proactive assistance as required throughout the recruitment process i.e.
Organizing interviews, preparing further documentation or liaising with the Candidate as appropriate
Account/Client management
Manpower Planning & Recruitment
• Plan and prepare annual manpower acquisition plan and budget for the market (Egypt)
• Ensure achievement of the recruitment targets for the market as per the approved manpower budget
• Decide on the priority recruitment channels
• Recruit for vacancies on all levels ( shortlisting, scheduling, interview, selection, negotiation and offer acceptance)
Induction, Training & Development
• Support the Learning& Development team in the Training needs analysis
• Ensure smooth execution of the induction process for the new entrants ( induction training, team introduction, joining processes and formalities etc)
• Conduct monthly induction workshops and ensure end to end on boarding for new hires
• Distribute Employee Services Handbook to new entrants to familiarize them about the Company, Service Rules & Benefits
Employee Relations
• Manage the Human Resource Information system effectively to ensure that correct and complete information is stored in the system and is used effectively for the benefit of the organization
• Manage the employee separation process, thereby ensuring smooth exit of employee from the organization. This may include managing activities such as exit interviews, full and final settlement, etc
• Ensure that all employee files are maintain with all related files and records
• Ensure effective implementation of HR policies across the market
Performance Management & Rewards
• Facilitate the performance management process
• Ensure tracking of performance management and present reports on a regular basis to the management
• Support the corporate Rewards & Policy Manager in increment planning, incentive allocation and policy review for the territory
Change Management
• Provide strategic support to market Head for all change management activities
• Propose and execute changes/improvements within Human Resources to introduce best practices
I was leading the Recruitment and training function with supporting the employee relations department as well .
Assisting the Group HR Director at all HR practices and Leading, supervising the HR team ( Recruiters, trainers and coordinators) and guide them with all the necessary actions and provide them HR plans, polices and procedures .
Job title: - Senior Talent Acquisition Expert (Egypt - Saudi Arabia)
Main duties and responsibilities:
• Work with internal teams and hiring managers to assist with recruitment efforts.
• Assist with both external and internal hiring efforts.
• Develop recruitment strategy. This may include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning, talent planning, etc
• Identify and source appropriate talent for current open roles within the organization.
• Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagements.
• Manage the recruitment process and life-cycle, including initial assessments, interviews, and offers.
• Counsel the candidate on corporate benefits, salary, and corporate environment.
• Provide recruitment counsel and guidance to hiring managers and HR professionals with hiring and employment data. May develop specialized or competitive intelligence and research in regards to talent development or retention.
• Use social media, job boards, Internet sourcing, and other technical means to source candidates for open jobs.
• Develop recruiting programs
• Manage and guide development of corporate employment resource
• Participate in employment events, such as career fairs
• Use sophisticated applicant tracking systems and other recruiting software and CRM system to track applicants through the selection phase through to on-boarding.
• Develop relationships with third party recruitment agencies and staffing firms and manage the procurement and measurement process.
Responsibilities:
• Responsible for all Hiring Process.
• Worked with on-shore managers in understanding the requirement and sourcing the right candidate through job portals, professional groups, third party vendors etc.
• Participated in processing and interviewing plan for each open position with either the vendor or direct client.
• Built networks to find qualified active & passive candidates through Virtual Marketing sources like Facebook, LinkedIn and Craigslist.
• Create, maintain and update all company's job descriptions based on scientific methodologies
• Receive all the job applications, sort and classify based on each profession and store in database for retrieval as and when required
• Controls and monitors the implementation of the company's Man Power Plan
• Follow up on the completion of the recruitment process within the HR/Personnel department.
Vodafone UK Telecommunication International Company
Job title: Telemarketing representative ( Summer internship )
Company Description: Vodafone UK has grown over the years to become the leading mobile operator in Egypt, not only in revenue share but also to become the number 1 mobile operator in Egypt with the largest customer base. Vodafone proudly serves more than 36.3 million customers (December 2011) offering the most advanced technology for its customers, the best working environment for its 6, 500 employees and the strongest corporate responsibility initiatives for the community.
Responsibilities: • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
• Obtain customer information such as name, address, and payment method, and enter orders into computers.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Adhere to development plan by closing sales and meeting monthly sales goals.
• Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influences customers to buy or retain product or service by following a prepared script to give product reference information.
• Documents transactions by completing forms and record logs.
• Maintains database by entering, verifying, and backing up data.
• Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains quality service by following organization standards.
• Maintains technical knowledge by attending educational workshops; reviewing publications.
• Contributes to team effort by accomplishing related results as needed.
Job Skills/Qualifications: Persuasion, Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, Telephone Skills, Organization, Energy Level, Persistence, Product Knowledge.
CRA - Advanced Recruitment Workshop - Also I Prepared CIPD Self-study
Human Resources Business Partners Preparations Certificated
HR Managment Diploma
Bachelor degree at Faculty of commerce , Accounting Major
