Shorouk Sadek

 Provides guidance and daily support to business account management and employees on human resources policies, procedures and activities, such as recruitment, performance review, benefits, training and employee relations, and resolves problems requiring HR management intervention
 Leads the implementation of the Organization's Performance Management Systems, provide coaching and guidance to Managers on carrying out performance reviews and providing feedback to employees.
 Partners with functional and operational Line Managers to define business requirements for leadership development (Career and Succession Planning).
 Manages the business Account’s end-to-end recruitment activities (internal and/or external) in order to ensure that the best candidates are selected for each role and that the recruitment process is conducted efficiently, cost-effectively and in accordance with the organization’s policies and standards (starting TA1 up to M2).
 Leads the conducting of the soft training needs assessment (TNA) for each business account and ensures that the Learning & Development (CoE) is advised of the business requirements for training. Manages the operations of the technical trainings for the account.
 Identifies and facilitates resolution - partnering with others as appropriate - of employee relations issues (e.g. interpersonal problems, working conditions, complaints, recommendations … etc.).
 Leads the identification of the business account’s annual manpower needs, and maintains an updated organizational structure of the account with relevant job descriptions; monitors Headcount through additions and replacements, as well as employee status changes (promotions, transfers … etc.)
 Leads the implementation of the account’s Internship program.
 Serves as primary liaison for implementation of the account’s benefits programs between the employees and the HR Shared Service Center.
 Maintain proper control of time & vacation management, and personnel hiring procedures in terms of collecting recruitment documentation.

Participates in the development of recruitment policies, procedures and systems and evaluates selection criteria and testing techniques to ensure compliance to standards.
 Assists in developing company standards for recruitment including organizational identity ("branding"), marketing materials and recruitment message.
 Manages the operations of all recruitment events, such employment fairs ... etc.
 Manages timely recruitment activities/process of the Group starting M3 and above.
 Develops professional network with universities, colleges, vocational and/or other educational institutions to complement successful achievement of organizational recruitment goals.
 Ensures job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria (competency-based model).
 Ensures the development of a pool of qualified candidates in advance of need.
 Ensures maintaining a record/database of all business accounts recruitment activities, and interviews.
 Assists in designing/updating of the Organization’s competency/skills frameworks.
 Assists in developing talent management program design including career and succession planning.
 Assists in maintaining the organization's job level description and mapping exercise.
 Assist in managing assessment centers as well as sitting on recruitment panels when required. Career Objective
Work Experience
 Assists in the development of appropriate policies, procedures and systems in accordance with legislative requirements
(including those to monitor adherence to policies), and ensures they are documented and in place.

Monitor the employment centers performance while making sure that they're achieving their targets & provide day to
day performance management guidance to line management (coaching, counseling, disciplinary actions).
 Enhance the overall operational efficiency, design and carry out measures that improve the overall process quality and
guarantee a continuous value creation by continuous acquisition of innovative ideas from all team members and
ensure proper testing and implementation in a planned manner.
 Attending the steering committee meetings (12 private sector companies, GIZ, AHK and the German Embassy in Egypt)
with the NEP General Manager, ensuring a proper implementation of the overall policies and strategies on the ground.
 Support Employment Center Managers in setting annual targets and objectives.
 Coordinate between the employment centers; Act as the focal point for any tasks/events that entail coordination (e.g.
employment fairs, mini fairs, joint events, meetings, trainings, workshops…etc.)
 Coordinate and act as the focal point for any events/workshops organized for/with external bodies.
 Supervise the Sourcing function including the Employment Events " NEP Employment Fairs - Employment days and mini
fairs"
 Keep tracking of internal EC’s staff meetings, and ensure they are conducted regularly.
 Establish and implement Performance Management Parameters including qualitative and quantitative KPI’s Core and
Functional competencies as well as performance appraisals
 Create the NEP organizational chart through VISIO program.
 Design departmental and process chart.
 Assist in designing NEP manual and Employment Fair manual.
 Revisit and update staff job descriptions and making sure that they are communicated and well understood
 Provide guidance and input on business units restructures, workforce planning, succession planning.
 Assist in setting the Annual Increase & Annual Bonus
 Work closely with management and employees to improve work relationships, build morale, increase productivity and
retention
 Assist in setting the NEP Annual Budget while discussing it with the GIZ for final approval.
 Organize Events and workshops "Team Building - Retention Management Workshop - Gender Focus group discussion"
 Work closely with the NEP General Manager and deputize him when needed.

 Responsible for the center activities and all its functions "Employment facilitation, Job Scouting, Monitoring and
Evaluation, Orientation, Admin and Finance"
 Ensure meeting the targets KPI's on all functions according to the annual work plan
 Maintain the staff technical skills and provide the necessary coaching
 Sustain the center financial mechanisms
 Establish and maintain client oriented relations with companies, associated industries and various other relevant
stakeholders in the labor market field.
 Sustain and continuously improve the activities, processes, products and the competitiveness of the unit as a social
enterprise
 Continuous monitoring & evaluation using professional M&E mechanisms/instruments

Promote the NEP among the companies
 Contact the potential clients who have Blue collars job opportunities and getting new job offers
 Organize the interviews for job seekers with the employer
 Receiving feedback after the interview from the employers about the shortlisted job seekers
 Guidance and Counsel of employers related to realistic options with regard to placement, employment and specific jobs
 Handle questions and complaints of companies
 Enhance the Quality of the Acquired/ offered Jobs.
 Act as an account manager for the existing clients and handle their job requests
 Organize the employment fair in terms of inviting the potential clients
 Develop the weekly Placement Plan with close coordination and communication with the employment facilitation teams to provide adequate matching of job seekers.
 Support with the Job Seekers team in getting database and developing new channels
 Coordinate, advice and support the job scout team
 Responsible of monitoring of the job scout team and being the focal point for any questions coming out of the team
 Handle direct communication concerning all issues with the Recruitment Center Manager.

 Handle several accounts for Multinational, international as well as local companies.
 Recruit people both inside and outside Egypt.
 Review job descriptions and analyzing each of them, to be fully aware of the position, in order to match the right person to the right position.
 Screening & short-listing candidate CV’s against job descriptions.
 Update vacancy and applicant status within the recruitment procedure.
 Conduct phone interviews as well as one to one interviews for all levels and write assessment reports.
 Contact candidates for updating & offering.
 Arrange for tests and interview appointments with the short listed candidates for testing and administer tests.
 Manage vacancy and candidate records on software and, ensuring that all data and information is accurate and up to date.
 Conduct meetings with potential client, to provide our service & establishing a solid database for the client needs to get accurate data and present matching candidates.
 Handle Recruitment Advertisements & Campaigns
 Utilize online recruitment services to attract and source applicants.
 Apply weekly reports covering the status of all the handled accounts.
 Work in different & diversified fields such as Banking, FMCG, Telecommunication, Construction, Advertising, Pharmaceutical, Automotive, IT, Logistics and Service provider companies.
 Responsible for Mass recruitment projects (Call Center, Retail) involved in the whole cycle “screening CVs, phone interviews, face to face interviews, shortlist the accepted candidates, attending the 2nd interview with the client to match the criteria”
 Handle the mass recruitment for huge organizations that has a great reputation & value in the market such as Vodafone, Mobinil and Ecco call center.
 Participate in several assessment centers "Al-Ahly Bank, Vodafone, GSK "
 Conducting CBI Interviews
 Involved in handling & organizing employment fairs.

Execute pre-screening and/or final phone/face to face interviews & recruiting, staffing and testing applicants.
 Employee orientation, development, and training and employee relations.
 Coordinates preparation of interview questions, packets, and panels.
 Responsible for effective and fast recruitment processes.
 Conduct exit interviews for leavers that serve as base for the turnover analysis reports.
 Researches, write, edits and reviews job descriptions.
 Follow up and coordinate with recruitment channels.
 Follow the filing process and using HRIS automated system to extract on demand reports, data uploading & enter all the applicants’ data.
 Represent the company in all HR events (i.e..Employment Fairs, Career Conference...etc)
 Confers with hiring managers and supervisors to identify personnel needs, job specifications, job duties, qualifications, and skills.
 Prepare shortlists for requested vacancies as per received job profile.
 Participates in strategic planning and budgeting of activities that meet and support company’s objectives
 Visit client and prospect premises to conduct Facility Tours to ensure understanding of environment and staffing nuances.
 Ensures job postings, newspaper advertisements, web support, and other marketing is utilized and updated to generate applications.