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Shoug Alhanaya, IT Technician

Shoug Alhanaya

IT Technician·Dallah Hospital

Saudi Arabia

Bachelor's degree, Information Technology

Work experience

Total years of experience: 0 years, 3 months

IT Technician

September 2024 - November 2024

Dallah Hospital

Riyadh, Saudi Arabia

September 2024 - November 2024

Managed IT support tickets and helped users solve technical issues
Provided support for hardware, software, and hospital systems
Fixed system problems using troubleshooting methods
Worked with IT team to keep systems running smoothly and securely
Company industry:
Other Healthcare Services
Job role:
Maintenance, Repair, and Technician

Education

Princess Nourah bint Abdulrahman University

January 2025

January 2025

Bachelor's degree, Information Technology

Saudi Arabia

Skills

COMPUTER REPAIR
Intermediate
COMPUTER REPAIR
Intermediate
CLOUD SECURITY
Intermediate
CLOUD SECURITY
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
EMOTIONAL STABILITY
Intermediate
EMOTIONAL STABILITY
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
OFFICE PROCEDURES
Intermediate
OFFICE PROCEDURES
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
SERVICE LEVEL MANAGEMENT
Intermediate
SERVICE LEVEL MANAGEMENT
Intermediate
USER EXPERIENCE UX DESIGN
Intermediate
USER EXPERIENCE UX DESIGN
Intermediate

Languages

Arabic

Beginner

English

Beginner

Training and Certifications

Certifications
Introduction to Optical Fiber
UX/UI Design
Cloud Computing Security Program
UX/UI Design