Senior Relationship Officer
Citi - United Arab Emirates
Total des années d'expérience :7 years, 4 Mois
As a Senior Relationship Officer at Citi, I thrive on delivering exceptional customer service and tailored financial solutions to a diverse clientele. With 9+ years of banking and sales experience, I excel in credit cards, loans, wealth management, CASA and retail banking. I consistently exceed sales targets, foster new business relationships and adeptly handle customer concerns. Holding an MBA in Marketing and Finance, I offer strategic insights and collaborative expertise to guide clients towards their financial aspirations. My mission is to cultivate enduring client connections and empower individuals to reach their financial objectives.
Identify new business opportunities - including new markets, growth areas, trends, customers, products and services
Seek out the appropriate contact in an organization.
Generate leads and cold call prospective customers.
Meet with customers/clients face to face or over the phone.
Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve
the business.
Work strategically - carrying out necessary planning in order to implement operational changes
Have a good understanding of the businesses' products or services and be able to advise others about them
Manage accounts and meet targets relating to revenue growth, activities, profit margin and services sales customer retention and customer acquisition.
Develop effective working relationships with customers through regular meeting and identify and obtain further sales and business development opportunities.
Work with and group marketing to develop marketing campaigns of support sales strategic.
Responsible in conducting various promotional activities, events, improving the brand equity, advertisements through local media and word of mouth for the Organization in given market area.
Executing strategy for best result in sales.
Managing team of 15 members and working closely with them
Services Manage accounts and meet targets relating to revenue growth, activities, profit margin and sales, customer retention and customer acquisition.
Develops new business prospects in specific geographic areas through personal visit
Interacts with existing customers to increase sales of the telecom products and services.
Visit potential customers for new business
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
Visiting colleges and universities to generate leads and creating new business opportunities.
Develops new business prospects in specific geographic areas through personal visit.
Managing accounts for the company.
Interacts with existing customers to increase sales of the telecom products and services.
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
Bachelor's degree in arts (B.A) from University of Kashmir in 2011
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