Sr Network Engineer
vodafone
Total years of experience :16 years, 5 Months
Vodafone India Service Pvt. Ltd. (VISPL-Pune)
Designation: Sr. NOC Engineer.
Duration: From April- 2011 to till now.
Project: Vodafone European IP networks - VCNO (Vodafone Core Network Operation)
Vodafone India services Pvt ltd organization is basically performing support and handling Vodafone -Europe IP backbone network. Vodafone has outsourced its core IP network to VISPL; firstly this network was handled in Dusseldorf-NOC, Germany.
Network troubleshooting and maintenance for VF- Europe IP backbone network for enterprise customers and network elements.
Awards:-
Vodafone Super Star in April- 2012
Megastar- Sep-2013
Star of the month-June- 2013
Role: - Team Leader
• Responsible for transition planning and implementation for IP network of Vodafone -Europe.
• Analyze, trouble shoot, and repair internal customer issues escalated by the Vodafone through advanced knowledge of IP and related technologies.
• Trouble shoot network issue related to hardware and routing protocols in VF IP backbone network.
• Troubleshooting problems related to IPSec tunnels, BGP, ISIS, OSPF and network element configuration.
• Resolve outage situations through analytical troubleshooting skills on the IP network or at the edge points with providers
• Provide training to internal NOC team members, and provisioning related to new or existing technologies as implemented or changed within the network
• Participate in an on call scenario on a rotational basis within the IP Operations Engineer group
• Manage tickets & troubleshot connectivity issues or changes of circuits or networks
• Handle documentation, problem management, and maintaining infrastructure of the NOC
• Perform backups, documenting activities, SLA reporting, call management, escalations.
• Responsible for making shift schedule for IP team members.
• Responsible for Monthly and weekly reporting for NOC IP.
• Responsible for meeting with different countries clients.
Designation: Network Engineer.
Duration: From April- 2010 to April-2011.
Project: AT&T
Client: IBM
Technical solution architect is a T&M opportunity with ATT customer. Tech Mahindra team will assist in doing research and providing recommendations for network performance, stability and availability. The team will also provide solution(s) for cost efficiency with the objective of yielding improved competitive business advantages. Each Customer generated request/activity has a specific set of job description as described below:
• IMAC (Install, Move, Add and Change) - A Routing activity which has a low business impact and risk, the work may include port speed & duplex changes, VLAN changes, providing cable/handset etc.
• Simple Request - Another activity with minor business impact, example being making changes to the Router/Switch/WLAN for one specific non-BPR site.
• Medium - An activity or request with major business impact, such as- moving a hub at a Data Centre site, configuration changes in existing Switches/Routers/Access Points.
• Complex - This activity holds very critical business impact; the work may consist of moving a hub at a data-centre site, Configuration changes in existing Switches/Routers/Access Points.
• Responsible for any type of network changes in AT&T and IBM data canter.
• Responsible for designing a LAN network if requested by IBM.
• Responsible to provide details solution design and cost case to IBM and ATT against their requirement and take follow-up till the implementation done.
Reliance ranked as #1 in the Indian Telecom industry for CDMA & equally reputed in newly launched GSM services across whole India. Reliance Communications has a reliable, high-capacity, integrated (both wireless and wire line) and convergent (voice, data and video) digital network.
As a DATA NOC Engg. -- I am accountable for operational effectiveness of Access Data Networks & handling data traffic, monitor protocols and hardware related alarms of switches and routers of Data network.
Designation: NOC Engineer.
Duration: From January- 2008 to April 2010.
Responsibilities:
• Configuration and Maintaining of Cisco Routers (7609) and Cisco Switches (3550, 3750, 3400) and Huawei routers (CX600) and switch (CX200) and Atrica (A2100, A8100) devices.
• All over India technical support for resolution of critical/major faults & escalated faults from various groups like ITMC and Enterprise NOC, IDC.
• Monitoring & remote troubleshooting of the Data Network (around 35, 000 devices) of Reliance Communication all over India and all the mentioned services hosted on the network.
• Handling of all customer services Like L3VPN, L2VLL related faults & find out the reason of problem and trouble shoot that problem.
• Providing 2nd and 3rd level of support for network elements like troubleshooting various customer faults like packet loss, latency and throughput issues.
• IOS up gradation to new software releases of Cisco and Huawei Routers and Switches. Raising TAC cases to vendor (Cisco) for resolution of escalated network faults and bug fixing.
• Responsible for plan-event like Integration and migration of services of MEN network element.
• Acceptance Test (AT) of newly integrated Cisco, Huawei and Atrica devices.
• Inform field data engineer about the fault and provide the analysis, procedure to isolate and/or resolve the fault & co-ordinate for this activity.
• Raising TAC cases to vendor for raising RMA for faulty parts and co-ordinate for acquisition and shipping of the spares.
• Experience of configuring the services at wireless platform like Wi-max.
• To investigate fault/cause related to system/network problems.
• Coordinate with OSP and Transport NOC regarding fiber and Utility related issues & surveillance of the related OFC network, SDH network & devices.
• Responsible for Planning & configuration L3VPN, L2VLL, Direct Internet Access (DIA) & Broadband Internet Access (BIA) Services on Metro-E network.
GPA --- 75. 40%