Shuaa Daffalla, CEO Office Coordinator/Personal Assistant

Shuaa Daffalla

CEO Office Coordinator/Personal Assistant

Qatar Financial Market Authority

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information and
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

CEO Office Coordinator/Personal Assistant at Qatar Financial Market Authority
  • Qatar - Doha
  • August 2009 to June 2019

• Managing the CEO calls, handling and screening requests and inquiries effectively.
• Managing and organising incoming and outgoing mail, couriers and all correspondence to the relevant stakeholders in a timely manner.
• Managing meetings, preparing agenda, writing minutes، preparing presentations and maintaining calendars of all CEO meetings held inside or outside the Authority.
• Revising Financial regulations and brochures and check linguist.
• Managing appropriate filing, archiving and arranging of documents physically and electronically.
• Organising all related activities of the Board of Directors Meeting starting from the collection of topics from different department and preparation of the agenda up to the selection of catering.
• Arranging and coordinating all travel bookings, conferences, and other activities for the CEO.
• Liaise with all departments and follow-up on issues requiring actions internally and externally.
• Coordinating operational office systems and keeping full contacts record in the online application.
• Corresponds in written English and Arabic Language and translate letters and emails from English to Arabic and vice versa.
• Review the content and layout for the leaflet and brochures.
• General Admin work.

Coordinate in Securities & Issuers Affairs Dep.
• Corresponds in written English and Arabic Language
• Organize Meeting.
• Follow up any documents or information requirements from the Company listed in Qatar Exchange.
• Filling and update the Dep. system.
• Translate from/to English & Arabic corresponds
• Prepare all the documents for the Committee Licence (an aspect related to this Dep.)
• Prepare internal memo and weekly report reported to the CEO.
• General admin work

PROJECT COORDINATOR at Supreme Council of Information and Communication
  • Qatar - Doha
  • December 2008 to August 2009

Typical work activities:

 Project Management Office:
• Upload all the projects invoices, Contract and Agreement information.
• Upload all the project data from EPM side.
• Weekly review to make sure that all the data on the PMO are up-to-date.
• Present a weekly status report to management that showing the status for each project.
• Report any Risks or issues impact any of the projects.
• Create an alert on task folder to ensure invoices and agreement are updated before expiry.
• Send reminder message and follow-up to the Project Manger in case they have an invoice due for payment or agreement due to expiry.

 Department Administrator:
• Market Research
• Organise meetings, taking minutes and upload on the department share point.
• Setup and maintain the office filling and documents system.
• Arrange travel and accommodation for department’s guests.
• General admin work
• Review the Memorandum of Understanding (MOU)

 Project coordinator:
• Participate at Project Closure
• Event Coordination
• Project Initiation
• Project Implementation

OFFICE ADMINISTRATOR at Scottish Campaign for Nuclear Disarmamen
  • Great Britain (UK)
  • January 2007 to May 2007

on financial aspects and support manager.
* Coordinate activities and employees within an office setting.
* Design and implement staff communications programs in order to ensure
ongoing, positive up and down and follow-up communications throughout the
organization.
* Maintain office systems and processes, introduce new ones as required, and
ensure effective operation.
* Contribute on the strategic plans, reports, business proposals, presentations,
project plans and programmes, and general correspondence.
* Develop and maintain analysis and reports using standard office tools such
as spreadsheets and databases.
* Setup and maintain office filing systems, including the storage of legal,
company and accounting records.
* Develop and maintain contacts record and mailing lists and email groups/lists,
and update lists from approved changes.
* Carry out administrative tasks such as photocopying, printing, faxing and
other general office administration as required and needed.
* Carryout telephone and other reception duties, including researching and
providing responses to questions and enquiries from callers.
* Arrange Board meetings, including setting up the venue as and when
required, attending meetings and taking minutes.
* Develop, implement and conduct office staff and office volunteers training
meetings as needed.
* Attend other meetings as requested and prepare summary notes on the
matters discussed and any agreements arising from those discussions.

OFFICE ADMINISTRATOR at Glasgow Women's Library
  • United Arab Emirates
  • January 2005 to June 2005

Typical work activities:
* Provide clerical and administrative support (either as a team or
individually).
* Coordinating and implementing office procedures.
* Using a variety of software packages to produce correspondence and
documents, and maintain presentations, spreadsheets and databases.
* Devising and maintaining office systems.
* Booking rooms.
* Using content management systems to maintain and update websites and
internal databases.
* Dealing with telephone and email enquiries.
* Arranging meetings, taking minutes and keeping notes.
* Invoicing.
* Looking after budgets.
* Liaising with members of staff in other departments or external contacts.
* Ordering and maintaining stationery and equipment supplies.
* Organising and storing paperwork, documents and computer-based
information.
* Creating and maintaining filing systems.
* Arranging travel and accommodation.

Education

Bachelor's degree, Information and
  • at John Smith
  • August 2019

Award for

Bachelor's degree, Internet Software
  • at Glasgow Caledonian University
  • May 2007

The focus of this program was on the knowledge and skills necessary for the design and development of Multimedia and Web based systems. It provided the necessary mix of software, technology-based skills needed to develop Multimedia and Web based applications, Information Systems and Media Technology. The course included the following: object oriented software development using Java, web system development and technology, interactive multimedia, human computer interaction and user centered design, communication, internet and system programming using C++

Bachelor's degree, Information and Communication Technology
  • at Glasgow Metropolitan CollegeCentral College of Commerce
  • May 2007

This course provided knowledge and understanding of information sources and retrieval and methods of preparing, storing, processing and presenting information. Methods included presentation for printed media, multimedia and

Bachelor's degree, Information and Communication Technology
  • at Communication Technology
  • November 2006

Year 1,

High school or equivalent, Information and Communication Technology
  • at Central College of Commerce
  • July 2006

courses: Advanced European Computer Driving Licence (ECDL) in Spreadsheets,

High school or equivalent, Business English
  • at Metropolitan CollegeGlasgow Metropolitan College
  • June 2006

* Flash MX Course -

High school or equivalent, Information and Communication Technology
  • at Central College of Commerce
  • June 2005

courses: Advanced European Computer Driving Licence Certificate (ECDL) in Word Processing Advanced level

High school or equivalent, Business English
  • at State of Qatar
  • June 2005

courses: Online Courses: * Project Management: Scope as part of my career development – Apr 2009, e-Learning Portal, Qatar * Project Management: The Fundamentals as part of my career development - Apr 2009, e-Learning Portal, Qatar Other Short Courses: * Formulating and Writing of Effective Administrative Corresponds, December 27-29 2015, State of Qatar * International Introduction to Securities and Investment Preparatory course March 24-28 2013

High school or equivalent, Management
  • at TechnologyGlasgow Metropolitan CollegeGlasgow Metropolitan College, UnitedUniversity of Khartoum
  • December 2004

courses: Basic European Computer Driving License (ECDL)

Bachelor's degree, Management
  • at TechnologyGlasgow Metropolitan CollegeGlasgow Metropolitan College, UnitedUniversity of Khartoum
  • December 2004

courses: Basic European Computer Driving License (ECDL)

High school or equivalent, Management
  • at TechnologyGlasgow Metropolitan CollegeGlasgow Metropolitan College, UnitedUniversity of Khartoum
  • December 2004

courses: Basic European Computer Driving License (ECDL)

Specialties & Skills

Written English
Project Management
Minutes
Outlook
GESTIóN DE ARCHIVOS
MEETING FACILITATION
MICROSOFT OFFICE
PRESENTATION SKILLS
ADMINISTRATIVE SUPPORT
BUDGETING
CLERICAL
CONTENT MANAGEMENT
DATABASE ADMINISTRATION

Languages

Arabic
Expert
English
Expert