IT Staffing Manager
ACS
Total years of experience :32 years, 0 Months
Profile in Brief
An astute professional with Master’s Degree having 17+ years hands on experience in the areas of recruitment, Project Management, conflict resolution and change management, Sales and Account Management. Experience in managing Human Resources environments that reflect expertise in shared services with emphasis on employee engagement and consensus-building skills. Keen planner with strong leadership skills and expertise to devise strategies to recruit large teams from trainees to Directors.
•Top 3 Responsibilities: Set the Team & recruitment process.
Monitoring & formulating Pipeline on a regular basis with presentation to Management Board.
Coordinated with internal department heads globally.
Implemented and monitored recruitment metric & set-up trackers for the recruitment team and setting targets.
Demonstrated exceptional results across departments in order to generate focused prospective hires. Delivered high level of motivation to the team and was able to guide and enhance their performance. Delivered additional responsibilities delegated by the management to generate additional Recruitment functions & coordinating with all IBus and offices activities & presented to Top Management. Received many appreciations from both team members and the management.
•Achievements
Consistently over performed on recruitment targets.
Signing Contracts with various IT Manpower Supply Leaders.
Monitored, Mentored and coached a team of recruiters.
•Team player & high performance/ target oriented professional
•Good at building interpersonal and customer relationships.
•Leadership qualities and adaptability to change.
•Positive attitude & skills to resolve team conflicts.
•Good communication skills both written and oral.
•Strategize, Plan, Implement, Monitor, Mentor and Coach Teams.
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1. M/S. Arabic Computer Systems (A.C.S.)., Riyadh, Saudi Arabia.
(Nov.’96 - till date)
Business (Sales) Account & IT Staffing Services Manager
Career Overview:
** As Business Account Manager, I am actively involved in selling IT and Low Current Products & Services for the company while maintaining my business pipeline with the range of required business net margin on quarterly basis. Sales activities are related to IT (Hardware and Software) and Low Current Products & Services.
**As Staffing Manager, involved in random check of customer’s requirement, initiate, and complete the recruitment process in order to provide the customers with a suitable employee. Responsible to:
i.Place advertisements (Local & Abroad).
ii.Screen CVs / Resumes.
iii.Place right candidate in right place
iv.Arrange Interviews (in person and telephonic).
v.Give suitable offer to the selected candidate.
vi.Arrange an appropriate Visa and complete other Mobilization process such as Air Port and Immigration clearance upon arrival.
**My Assistance to the Staffing Department was to look after:
Daily Business Activities
CV Evaluation
Correspondence (English & Arabic)
Employees Issues related to
-Personnel & Admin Department
-Accounts Department
Maintain existing Business in absence of department’s manager
Liaison with recruiting Agencies
Ensure Candidates Availability
Arranging Interviews etc.
1998 - 99 - (For a period of 4 to 6 months)
Worked as Email Coordinator for the organization in order to implement an E-mail and Intranet system. My responsibilities were:
Email Client Configuration (user) for Microsoft Exchange and a web based email on Netscape Navigator.
Necessary Documentation to guide the users.
Practical Guidance and user’s training.
As a team member I was actively involved in Microsoft Exchange Deployment Program for Saudi Aramco (kingdom wide) in KSA for Saudi Aramco
Nov.’96 to March 97
As an Operations Executive for International Administrative Support
Currently working in KSA for an IT industry in the capacity of Business (Sales) Account & IT Staffing Services Manager.
No. of years that I have served in this company with my services are over 14 years.
My skills and experiences are in the areas of:
1) Project Management
2)Business Account Management
3)Staffing Services
4) HR and Administration
5)ISO 9000 Quality Standard Implementation
As Bi-lingual (Arabic & English) Administrative Executive, I was responsible for the routine administrative jobs such as all official correspondence with various companies and government departments, Report Generation and different level of documentation of all business units of the company. Was reporting to company’s General Manager for Finance and Administration.
Involved in liaison with various Ministries, Embassies, and Government departments.
Responsible for other administrative activities of entire organization, such as Renewal of Passports, Visas, Residence permits etc. I was involved in addressing / attending any employees’ related issue in the organization, including Production Workers in the factory.
Assisted coordinator of special services for the organization such as generating Labor Cards, Arabic “ English translation, and communication services etc.
Organization’s Brief: M/s. Ducab is a joint venture between Dubai Government Authority and British Cable Co. Inc., a leading manufacturer of Wires and Cables for the local market in UAE and outside the country. This company has formed in the late 70s and still providing it’s best services.
Worked as Bi-lingual (Arabic / English) office coordinator. Job responsibilities include:
i.Documentation, Submission and necessary follow up of the whole process related to Transit, Visit, Employment, Residence Visas, Work permits, company’s Trade Licenses, Commercial Registrations, and Formation Agreements etc.
ii.Supervision and check up of English & Arabic Typing done by the typing team of the organization
iii.Coordination in Arabic “ English translation and communication (Verbal and Written)
iv.Maintaining Data Base of over 7, 000 employees with a thorough follow up of their issues such as Entry Visa/ Passport / Labor Card Renewal, Dues to employees (vacation, payment etc.)
v.Liaison with various government and private department’s in order to complete the formalities related to Visas, Trade License, and Commercial Registrations etc.
Organization’s Brief: The above organization is a member of one of the largest group of companies named “Al-Ghurair Group’. Provides government and private sectors with various electromechanical, Construction, Shipping, Computer, & Elevators services for the past 20 - 25 years in UAE.