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SHUBHAM KUMAR SINGH, Palace Butler

SHUBHAM KUMAR SINGH

Palace Butler·H.H. Mansour Bin Zayed Private Office

United Arab Emirates

Bachelor's degree, Hospitality And Hotel Management

Work experience

Total years of experience: 8 years, 1 months

Palace Butler

June 2022 - Present

H.H. Mansour Bin Zayed Private Office

Abu Dhabi, United Arab Emirates

June 2022 - Present

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Executive Butler

February 2021 - February 2022

Confidential - Minister Of State, UAE

Abu Dhabi, United Arab Emirates

I found this job using Bayt.com

February 2021 - February 2022

Successfully established a five-star service operation of F&B and Butler for family.
Maintain the privacy of Family and same should be followed by staff.
Complete the demand of family in F&B area which Includes Breakfast, Lunch, Dinner, High Tea and
Supper by maintaining high quality of service standard in high pace environment.
Maintain the high standard of Hygiene by following HACCP.
Strictly follow the diet and food choices of family. Ex.- Organic Foods.
Responsible for inventory and purchasing of F&B stuff for family.
Arranging their weekend party and outdoor activities.
Keep managing the files and documents of principal.
Menu Planning and recommendation for family as per their choices.
Responsible of Duty Roaster, Hiring, Training and coaching of staffs.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Food And Beverage Supervisor

August 2019 - February 2021

Chelsea Plaza Hotel

Dubai, United Arab Emirates

August 2019 - February 2021

To ensure staff is working together as a team for optimum service and that guest needs are met.

Inspecting grooming and attire of staff and rectify any deficiencies.

Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.

Building a strong relationship with the guests so that they revisit again and again.
Training & Hiring of Staff.

Supervising and assisting in financial transaction.

Preparing Duty roaster.

Assisting in Menu Planning & Budgeting.

Making sure that everyone is following HACCP.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Food and Beverage Section-Incharge

June 2018 - April 2019

The St Regis

United States

June 2018 - April 2019

Always offering and monitoring my Co-workers to provide Forbes five-star service and personalize guest experience.


Responding to phone & email inquiries promptly, and courteously.


Inspecting Grooming and allocating the staff on the floor.


I used to host the Evening Ritual of St Regis.


Did service to Hollywood stars and renowned business personalities.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Food & Beverage Intern

December 2016 - June 2017

The St Regis

Abu Dhabi, United Arab Emirates

December 2016 - June 2017

I made Champagne Sabering ritual more interesting and dragged the guest's attention as I made it in a very impactful manner.

Learned the essence of Butler Service by doing Own Time Cross learning in the Butler's Department.

Always focused to offer the service as per the company's SOP to provide a true five-star luxury service.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Birla Institute Of Technology

October 2018

October 2018

Bachelor's degree, Hospitality And Hotel Management

India

GPA (percentage): 64%

GPA (percentage): 64%

Skills

Hospitality Management
Expert
Hospitality Management
Expert
Restaurant Management
Expert
Restaurant Management
Expert
Customer Focus
Expert
Customer Focus
Expert
Communications
Expert
Communications
Expert
Team Leadership
Expert
Team Leadership
Expert
restaurants
Expert
restaurants
Expert
team management
Intermediate
team management
Intermediate
Micros
Intermediate
Micros
Intermediate
restaurants management
Intermediate
restaurants management
Intermediate
supervising
Expert
supervising
Expert
problem solving
Expert
problem solving
Expert
MS Office
Intermediate
MS Office
Intermediate
staff training
Expert
staff training
Expert
order
Expert
order
Expert
personal service
Expert
personal service
Expert
service minded
Expert
service minded
Expert
WINHMS
Expert
WINHMS
Expert
Leadership
Expert
Leadership
Expert
team leadership
Intermediate
team leadership
Intermediate
teamwork
Expert
teamwork
Expert

Languages

English
Expert
Hindi
Native Speaker

Hobbies

  • Adventure Tourism
  • Cricket