Customer service
Angel blue solutions
Total years of experience :5 years, 0 Months
Investigate and resolve all complaints in accordance with company procedure and industry guidelines, in a timely and fair manner.
Ensure a high level of customer service by telephone, email and written communications is maintained at all times.
Projects associated include Gym in New headquarters of Adnoc in Abu Dhabi, Administrative building of Nimr Automotive LLC in Tawazun industrial park, and Huawei Corporate Office at Abu Dhabi.
Activities include Supervision, monitoring and controlling the ongoing projects and coordinate with various contractors for the work.
Monitored occupational health and safety implementations at construction sites in accordance with legal requirements & technical specifications.
Documentation including application and renewal of gate passes and work permits..
Submitting and applying all documents to the local government authorities.
Renewing all organisation related licenses.
Following up on employee’s Visa, Work permit, Heath Card and Passport expiry and renewal on the time.
Handle basic invoice and billing documents.
Submitting and collection of bank related documents and cheques.
Achieving the daily showroom/location sales and gross margin targets.
Responsible for cash collection and safe custody of cash handled until handed over to the collection staff next day.
Ensuring sound customer care and service.
Reporting any Quality problem to the service center and Sales Manager.
Maintaining all documents / records of the showroom/location as required by the company systems and procedures-invoices, delivery notes, petty cash, etc.
