Shubham Singh

• Perform sanction screening and compliance verification using DPS (Dacard) tools.
• Manage Port, Vessel and Hauler master data using Connect Portal.
• Maintain Vendor and Customer Master Data in Cargos Runner platform.
• Utilize Simarchy MDM platform for enterprise data governance.
• Validate and maintain 500+ master data records monthly.
• Developed a Process Maturity Model to improve workflow governance and data quality.
• Conduct internal audits and data quality checks.
• Act as Backup Manager managing workflow coordination for a team of 18 MDM specialists.
• Monitor SLA adherence and workload distribution.

• Led operational data cleansing initiatives improving global data accuracy.
• Developed productivity dashboards and KPI reports using Power BI.
• Created Standard Operating Procedures (SOPs) for global processes.
• Conducted functional training on data validation and governance.
• Collaborated with cross-functional teams to improve data quality.

• Managed Vendor and Customer Master Data across CRM, SAP and legacy ERP systems.
• Validated enterprise data using Dun & Bradstreet verification tools.
• Maintained SLA dashboards and operational trackers.
• Worked in a large operational team of 24 members supporting global data operations.
• Acted as Work Process Coach mentoring team members on validation procedures.