Shyam Chappanda

Customer Account opening post Documents & Reference Check.
Checking of customer statement of account for overdue or limit overdrawn prior to approval of
Sales order.
Monitoring customer account for non-payment, delayed payment and any irregularities and do
the follow up with Sales staff for regularizing.
Preparing Credit notes as per the statement and applying the same.
Ensure that receipt allocation, PDC realization, customer reconciliation, balance confirmation,
etc. are done as per the relevant procedures.
Liaise with Sales staff for monitoring and controlling the overdue and debtors ageing and
ensuring that it is within the tolerance limits.
Ensure that full cash/cheque collection is deposited in the designated bank accounts on the
working day.
Inter Organizational inventory transfer.
Updating inventory returns and issuance of Credit notes.
Reconciliation of foreign and local bank payments.

Worked as an Accounts payable associate for GRIR Maintenance and Reconciliation team.
As a pilot project was part of knowledge transfer with the client and also prepared documentation for the sign off
Managing Month end activities for a smooth soft close in the respective GR IR GL account.
Processed PO, Non-PO Invoices within given SLA time.
Resolving hold invoices and consolidating the hold report for team.
Verifying the invoices with issues and providing appropriate solution & Root Cause Analysis done in case if there is any error on the invoice processed.
To take initiatives in recommending process improvements and initiate steps that would influence business positively.
Responsible to take an action on all Adhoc reports and requests by stake holders.
Handling Suppliers query on disputes.
Preparation of Daily and weekly metrics and responsible for presenting them to the stakeholders.
Looking after the Documentation of the process and keeping it up to date
Helping team with Queries and Training New Comers

Coordinating with the Clients, Client service managers and Service managers regarding annual maintenance contracts rates increases as per the market corrections