Shyla Ann Apina, Procurement Coordinator

Shyla Ann Apina

Procurement Coordinator

Al Burj Holding

Location
United Arab Emirates - Dubai
Education
Diploma, Computer Secretarial
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

Procurement Coordinator at Al Burj Holding
  • United Arab Emirates - Dubai
  • December 2015 to June 2020

Procurement Coordinator -
Primarily responsible for arranging for the purchase of of raw materials, supplies and services on behalf of Inter companies
Ensure that we have most affordable and quality of supplies.
Ensure that all department and Inter companies have their supplies in time.
Checking with different suppliers on the availability of the material.
Monitor each department supplies
Ordering stocks needed for the Office

Office Administrator Cum Receptionist at Al Burj Holding
  • United Arab Emirates - Dubai
  • September 2015 to November 2016

Office Admin/Receptionist

Provide Administrative Work for the Executive Director
Assisting the Executive Director and other Department Request
Receive and Relay Telephone messages and emails.
Greeting visitors and directing them to the correct person or department.
Doing Reports for the Office stocks
Monitor the use of Supplies and Equipment
Ordering stocks needed for the Office
Giving instructions to Office Boys regarding Office cleanliness and decorations

Customer Service Representative at DU TELECOM
  • United Arab Emirates
  • December 2012 to September 2015

Responsible in Handling complaints and aftersales concerns of
the customers.
❖ Handling Billing and payment of Customer
❖ Responsible in preparing everyday reports
❖ Responsible in encoding customer contracts and forwarding to the
head office.
❖ Doing Sales and see to it that quota of the company is met.
❖ Assisting technical concern and phone navigation for customers

Customer Service Representative at TRANSNATIONAL FOOD SERVICES
  • February 2004 to January 2006

Assisting all Passenger to their rooms and routines.
❖ Responsible in informing passengers on the exercise drills.
❖ Responsible in Maintaining cleanliness and quality service in the
cruise.
❖ Responsible in assisting passengers on their concerns and see to it
that they have wonderful time.

at Manila Phil
  • October 1998 to May 2000

Responsible in taking orders, deals with the customer and encode
sales in the computer.
❖ Ensure all equipment are all cleaned and sanitized.
❖ Do sales call for store promotion.
❖ Make sure that Food products that are being dispatched are all in
good quality.
❖ Coordinates with other department for the orders and needs of the
restaurant.
❖ Engage in training management personnel in operations and
supervision.

Customer Service Representative at 888 PIZZA PLAZA INC
  • August 1998 to September 1999

Responsible in handling customer complaints and requests escalated thru SRs.
❖ Coordinates with key suppliers to ensure resolution within the prescribed SLA.

Education

Diploma, Computer Secretarial
  • at Lyceum Of The Philippines University
  • January 1998

Lyceum of the Philippines University Junior Computer

High school or equivalent, High School
  • at E Rodrigues Jr High Scool
  • March 1990

High School Graduate Agricultural and Home Economics

Specialties & Skills

Secretarial
Computer Industry
Customer Service
QUALITY
ADMINISTRATION
BILLING
CONTRACT MANAGEMENT
DIRECTING
MATERIALS MANAGEMENT
MICROSOFT OFFICE
NETSCAPE NAVIGATOR
PERSONNEL

Languages

English
Expert

Training and Certifications

System Application and Product in Data Processing- SAP (Certificate)
Date Attended:
April 2018

Hobbies

  • Cooking, reading books,music
    Stewardess of the Month Customer Service of the Month