Sicelo Mtshena

Industry - Consumer Electronics
• Pursue new sales opportunities, outbound contact, gathering
inbound leads, and follow-up calls/emails and meetings
• Building and promoting strong, long-lasting customer
relationships by partnering with them and understanding
their needs
• Finding potential channel partners and distributors globally
for company products building company exposure
• Increased sales by 5% in the last 6months of 2019
• Meeting and striving the sales qouta
• Cross selling company products
• Account management of the existing clients to ensure their
needs are satisfied, ensuring repeat purchases
• Deliver sales report and plan to management
• Evaluate key trends in the digital signage & mobile phone
accessories eco-system and identify emerging trends.
LANGUAGES
Strong Attention
to Detail
Qualitative Research
English
DRIVERS LICENCE
• Zimbabwe

Industry - Media Advertising
• Built and managed relationships with potential clients by
describing advertising opportunities through cold calling,
cold emails and face to face contact at product
presentations and meetings
• Worked with design team to ensure that agreed
advertisements are carried in the right design and at the
right time
• Deliver sales reports to management
Wechat
sie1890

Anticip Middle East Africa | UAE, Dubai
Industry - Private Security & GPS Tracking
• Commercial Responsibilities focusing in the Gulf Region
and Africa
• Establishing new Sales Targets in the Transportation, Retail,
Oil and Gas industries
• Conducted research and analyzed data that helped in
defining audiences and market gaps
• Deliver sales reports to management
• Account manage existing client to ensure their needs are
satisfied and they are happy with the service
• Maintained quality service by establishing and enforcing
organization standards
• Maintained professional and technical knowledge of
product by taking part in internal training about how to
handle phone calls and other job requirements

Zimbabwe Insitute of Management | Zimbabwe
Industry - Consultancy
• Looking for new ways to make products attractive to
customers
• Creating detailed reports with research findings and analysis
to implement in informed marketing strategies
• Analysing market trends and competitors’ methods
• Organize outside sales programs
• Set appointments with clients and make follow ups
• Take participation in trade shows, exhibitions, networking
with local associations to promote the service
• Ensure elevated level of customer satisfaction through
excellent sales service
• Assessing customer’s needs, providing assistance and
information on company services
• Doing quotations for customers
• Creating Marketing material
• Generate new business as per set targets
• Checking irregular accounts and regularisation
• Perfecting security on new and reviewed facilities before draw
downs
• Growing the asset and liabilities book as per budgets
• Achieve facility utilisation as per budget
• Attending to queries & inquiries from internal & external
customers
• Timely and accurate generation of reports for the institution
within deadlines
• Maintaining 100% accuracy of account data

Industry - Consultancy | Education
Coordinating & extending support to Sales Team, responding
timeously to enquiries and queries raised by customers.