Siddiq Faizal M

Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities.
Now looking forward to a making a significant contribution to the marketing & sales department of a company that offers genuine opportunities for progression

Job Summary:
Handle customer accounts and resolve complaints; evaluate customer needs and recommend the most appropriate products and services over the phone
• Resolved service issues and shared benefits of additional services
• Maintained up to date knowledge of bank policies regarding payments, account changes and upgrades
• Excelled in exceeding daily debit card application goals
• Developed highly empathetic client relationships and earned reputation for delivering exceptional customer service.
• Cross trained and provided back-up for other customer service representatives when needed

To carve a niche for myself in whatever endeavor I am appointed and to be integral part of a creative team and to work in challenging field of Sales / Marketing, Administration Assistant & secretary, which will enable me to utilize my knowledge & skills that contribute to the organizational growth and help in building a result oriented professional carrier