Total Years of Experience: 5 Years, 1 Months
September 2011
To September 2016
employee
at Hewlett-Packard enterprise
Location :
India
• 5 years of rich experience in troubleshooting of VoIP, Microsoft Lync and Telecom networks.
• Sound knowledge on CISCO and AVAYA IP Telephony.
• Understanding of CISCO routing, switching and HP Switching.
• Good Knowledge in IT Service Management (ITSM) based on ITIL best practices and experience in Request/Ticketing tools for IT Help Desk Management of Enterprise Solution
• Sound knowledge on CISCO and AVAYA IP Telephony.
• Understanding of CISCO routing, switching and HP Switching.
• Good Knowledge in IT Service Management (ITSM) based on ITIL best practices and experience in Request/Ticketing tools for IT Help Desk Management of Enterprise Solution
September 2011
To January 2011
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