HR Coordinator
Dubai Technologies
مجموع سنوات الخبرة :7 years, 5 أشهر
• Successfully completed recruitment singlehandedly for Athena Group of
Schools IT project and Department of Transport (Toll Gates) Call Center project.
• Support all internal and external HR related inquiries or requests.
• Assist with the recruitment process by identifying candidates, performing
reference checks and issuing employment contracts.
• Schedule meetings, interviews, HR events and maintain agendas.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Assist in payroll preparation by providing relevant data (absences, bonus,
leaves, etc)
• Answer courteously inbound calls.
• Provide personalized customer service by responding to the needs of the customers.
• Evaluate problems of the customers, provide logical lasting solutions and
ensure that clients feel supported and valued.
• Utilizing software, databases, scripts and tools appropriately.
• Document complaints, requests and suggestions appropriately based on
existing guidelines.
• Identify and escalate issues to superiors.
• Follow up customer calls if necessary.
Greet customers and ascertain what each customer wants or needs.
Build sustainable relationships and trust with customers through open
and interactive communication.
Receive and process cash or card payment and deal with exchange and
refund.
Opening and closing of cash registers and balancing cash registers with
receipts.
Maintain outstanding store condition and visual merchandising
standards.
Place special orders or call other stores to find desired items.
Be involved in stock control and management. (Inventory and delivery)
• Making appointments with and meeting new customers.
• Agreeing sales, prices, contracts and payments.
• Meeting sales targets.
• Promoting new products and any special deals.
• Advising customers about delivery schedules and after-sales service.
• Recording orders and sending details to the sales office.
• Participate and coordinate promotional activities organized by the company.
• Check for stock availability and expiry of the products at the retail stores
• Giving feedback on sales trends.
Advanced level in Accounting, Economics and Business Studies