Assistant Food Beverage Manager
Ramee Group Of Hotels
مجموع سنوات الخبرة :12 years, 8 أشهر
Handling 7 F&B outlets including Night Clubs, Sports Bar, Speciality Restaurants
Responsible for more than 80 team members in F&B
Handel and manage full operations and entertainment such as bands, DJs, and other Artists with their daily allocations
Uplift the area and set the standards to provide an excellent guest atmosphere and improve the revenue
Indulged in Marketing and Promotional activities and Menu Planning
Oversaw inventory control and ordering
Introduced Indian restaurant setup and increased sales by 15% overall in f&B revenue
• Responsible for 7 outlets including 3 restaurants, bar, cafes, Room service, meetings, s, and events.
We analyzed operations to improve restaurant efficiency and service levels.
• Encouraged feedback from restaurant customers, using insights to implement positive process changes. This made us achieved to stands on 500 from 3000 rank on TA.
• Daily Briefings, Training, assigning tasks, coaching, monitoring, payrolls, and new hearties recruiting program efficiency
• Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
• Analyze daily food and beverage revenue and take appropriate measures to recover budget.
• Drive and achieved excellent come back revenue by 30% growth on all Festive sessions.
• Introducing special promotions according to the market needs, with the help of the marketing team
• Ensure HACCP and other local regulations are adhered to ensure the highest standards of health, sanitation, and cleanliness in all food and beverage areas
• Planning roaster, Training, and maintaining proper inventory for overall operations with coordination with other departments
• Successfully launch FLY My Brunch concept, achieved 22% growth in revenue.
• Lead and motivate teams of front- and back-of-house staff, achieving high-quality standards and service.
• Conducted training sessions with staff in POS system and restaurant best practices, improving workforce talent and efficiency.
• Ensure smooth day-to-day functioning of Events
• Conducting daily briefing and follow to do checklist and requirements of the events
• Successfully re-launch Vertigo Bar and Bistro Restaurant.
• Ensure to follow all the SOP of the Hotel, and provide the exceptional customer service
• Planned and conducted staff meetings to brainstorm new ideas and deliver program and milestone updates.
• Recruited and hired top-skilled Heartiest with expertise in knowledge, adding depth and talent to a highly skilled team
ACHIEVEMENTS and SUCCESS PROJECTS
* Achieved a 20% increase in sale of first quarter of the months. This goal
was reached through carefully targeted corporate clients around the
market and advertisements campaigns
* Increased Bistro restaurant TA reviews by 40%, Achieved by consistent
focus on service, customer satisfaction, and food quality.
* Successfully Revamp of Vertigo Bar Project
* Managed to finish and reduced the non-moving stocks from inventory.
by creating Promotion activates and encourage team to sale on daily
bases and follow-ups.
* Worked and develop project on all-outlets SOPs, Monthly trainings
calendar, and Outlets Information standard Work Booklet. This is project is
to enhance the knowledge of Team and New Joiners to start and adopt
the operations.
* Played a vital role in sustainability program on eliminating complete
plastic and rebranding.
* Achieved excellent figures for Ramadan 2022, revenue increased by 70%
compare to 2021 figures. By approaching corporate, private venue
booking, and strategic prices.
* Successfully Launched “Fly Me to the Brunch” New concept
“Indian and Seafood” theme nights at Pullman
University Degree 3 Years
2 Years