Officer
British Embassy
مجموع سنوات الخبرة :20 years, 5 أشهر
Make well-judged decisions through analysis and use of available evidence
• Write concise and detailed notice of decisions that justify the decision reached and are accurate and defensible
if challenged in court
• Identify potential fraudulent claims made in visa applications and instigate investigations by liaising with other government
departments to ensure the integrity of the UK's border
• Develop good working relationships and communicate effectively on all levels both internally and externally
• Remain customer focused through effective time management skills ensuring that applications are concluded within agreed
and published customer service standards
• Contribute to the delivery of the UKBA Annual Business Plan
• Interpret and ensure the latest policy is implemented in my operational role and provide feedback.
• Conducting applicant telephone interviews
• Competent in Microsoft Office programmes
Effective communication and interpersonal skills to ensure client’s needs are met.
• Initiative to source own clients and researched appropriate property listings.
• Office-based duties, such as updating client notes and completing all relevant paperwork.
• Efficient time and task management.
• Building strong professional relationships and liaised with colleagues and clients.
• Working effectively within an already strong and established team
• Developing strong negotiating skills with regard to clients, the manager and other companies.
• Learned and used the prop-space program to perform duties more effectively.
EMPLOYMENT and WORK EXPERIENCE
Curriculum Vitae
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• Building up client bases.
• Seeking out new listings and managing them efficiently.
• Organising and implementing frequent viewings for clients.
• Collecting and processing client cheques.
Took initiative to develop skills through further education opportunities
• Liaised closely with management, facilitating effective communication.
• Staff training: use of all the equipment/fill ATM machines.
• Planning: routes and schedules for drivers.
• Responsible for handling in excess of £thousands per day
• Worked effectively under pressure and tight time constraints.
Studied routes to ensure efficiency
• Effective and efficient in my deliveries, e.g. learnt the localities thoroughly to ensure quality service
• Built professional customer relationships
• Undertook daily vehicle checks
Responsible for handling in excess of £thousands per day
• Required to work independently under pressure during deliveries
• Adaptable and flexible, during the learning of safe routes to use if security is compromised
• Developed client relationships through clear communication
• Handled key office based administrative duties including vehicle checks and debriefs
Strong management and delegation skills developed when training new employees
• Proactive at motivating colleagues and encouraging positive teamwork during high pressure retail periods
• Solid customer relations achieved through assisting with regular in-store queries
• Undertook stock room management, rotation and checks
courses: Level 2 qualification.- NOCN Cash and valuables in transit
courses: GCSE ;