Operations Manager
Cite Crepes
Total years of experience :35 years, 4 Months
2010- Date: Proprietor/Director Cite Crepes, Canterbury
Cite Crepes was established in 2010 offering bespoke catering for key events including weddings and private functions specialising in crepes, based in Canterbury with annual turnover of £250K (www.citecrepes.co.uk)
Responsibilities: Operating small catering company with 3 full time employees including Assistant Manager and 2 Catering Assistants; established new business venture with pivotal role in brand development and positioning.
Coordinating event management including attendance at weddings and private functions; in addition to management of catering outlet located in Canterbury, conducting onsite meetings with clients including Senior Management for corporate organisations.
Managing financial performance and P&L; driving forward marketing strategies and website development along with promoting business focusing on Trip Advisor ratings.
Overseeing recruitment of additional temporary staff for key events; expanding business through securing permanent location liaising with Local Authorities to pursue purchase of building plot.
Establishing and management of successful new business venture, attaining annual turnover of £150K.
Achieving high ratings on Trip Advisor website, attaining number 2 position out of 223 restaurants within Canterbury area, in addition to awarded Certificate of Excellence in 2013.
Career History cont¡K// 2006- 2010: Managing Director Rendene Ltd, Rainham, Kent
Rendene was established in 2006 based in Rainham, Kent; developing and selling new luxury residences generating turnover of £1.2million, organisation ceased trading in 2010.
Responsibilities: Project Managing development of two luxury residences valued at £500K-£600K; planning all aspects of project with key involvement in initial design working alongside Architects, liaising with Building Control to facilitate drawing finalisation.
Managing key stakeholders including Bank and Local Authority along with Parish Councillors, obtaining all relevant permissions and authority to proceed with construction and secure funding.
Overseeing all daily operations on-site including sourcing of external contractors, sending out RFQ's to suppliers and selecting best option, safeguarding compliance and checking building standards, in addition to safeguarding construction workers and delivering on schedule.
Controlling all financial expenditure and monitoring budgets, complying with banking audits to maintain project cash flow.
Successfully project managing and delivering first building development, meeting timescales and budget achieving net profit of 12%.
Simcar was established in 2003; manufacturing OE precision die-cut components for both Automotive and White Goods business sectors, producing up to 1 million components per month, annual turnover £3million with 50 employees.
Responsibilities: Operating as Managing Director with 3 direct reports including Production Manager, Quality Control Manager and Inspection Manager; acting in dual role as Operations and Sales Director, delegating authority to management team.
Securing new sales contracts with key influential blue-chip organisations including Dyson Appliances, ITT Automotive, Valeo Lighting GmbH and Ford Motor Company, meeting CEO's and Senior Management conducting presentations and participating in customer audits demonstrating quality and price.
Established key quality controls for Production along with in-house training sessions in accordance with ISO 9002, implementing financial controls monitoring P&L in addition to negotiating pricing structures with suppliers.
Successfully winning new contract with Dyson Appliances worth £600-£750K per annum with total business awarded in around £1.5million.
Securing sales contracts with other blue chip organisations namely within Automotive sector totalling £2-£2.5million per annum, achieving repeat business totalling £4-£4.5million.
Early Career
1989-2003: Production & Quality Manager, CMB Agr Services Ltd.
Implemented new quality standards and manual within CMB Agr Services Ltd, securing achievement of ISO 9002 certification resulting in new business opportunities
Travelling within MENA region demonstrating innovative new products to Armed Forces
O-Levels/ A-Levels,
