Simon Muhoro

Participated in daily production, raw material (RM), and packaging material (PM) planning to align procurement with demand forecasts and support production targets
Raised accurate and timely purchase requisitions for all material requirements in line with production and planning needs
Ensured inventory accuracy through precise reconciliations and real-time posting of stock transactions in accordance with company procedures
Collaborated with demand planning to support accurate and timely RM and PM forecasts
Maintained optimal levels of raw materials and packaging to sustain a smooth and continuous production process
Maintained full inventory traceability through disciplined stock management and strict adherence to documentation and QA protocols
Contributed to distribution efficiency by supporting accurate stock allocation, timely material availability, and efficient warehouse workflows
Kept departmental SOPs, method statements, and stock documentation updated to support audit readiness and system reliability
Reviewed and validated daily stock movements, updating records promptly and resolving discrepancies in coordination with relevant stakeholders
Monitored shelf life of raw materials, managed expiries, obsolete and slow-moving stock, and supported implementation of disposal strategies in line with procedures
Audited receiving procedures to confirm inbound goods met requirements for weight, shelf life, temperature, traceability, and documentation
Prepared and presented inventory reports, highlighting variances, trends, and opportunities for process improvement
Contributed to production meetings with updates on inventory KPIs, quality issues, stock variances, and safety-related matters
Promoted continuous improvement by identifying areas of waste and supporting cost-saving and efficiency initiatives within inventory and warehouse operations
Performed inventory, warehouse, and compliance-related activities across the company’s three production sites as required
Inspected supplies in collaboration with Quality Control to address quality issues promptly with suppliers
Ensured monthly consumption of consumables, diesel, and gas was correctly recorded in the appropriate journals and quantities
Supported team objectives by providing on-the-job training, work tools, documentation, and a safe working environment aligned with SOPs and safety standards
Led daily briefings to communicate schedules, review performance, and report on KPIs such as productivity, yields, quality, and safety
Identified warehouse skill gaps and supported training initiatives to enhance team capabilities
Achieved high levels of inventory accuracy through real-time updates and regular reconciliations
Contributed to improved distribution efficiency by better aligning inventory with production forecasts
Maintained strong traceability and audit readiness through rigorous SOP adherence and documentation control
Led KPI-focused daily briefings that supported improved team performance and operational output
Supported cost savings and waste reduction initiatives through active participation in continuous improvement activities

Supervised inbound and outbound stock movement at the HQ warehouse, ensuring ERP accuracy and strict adherence to control procedures
Posted purchase receipts in MS Dynamics NAV within an hour to support real-time inventory visibility and accurate stock status
Managed weekly consumables replenishment for all branches nationwide in line with procurement plans and operational requirements
Planned and verified customer and branch orders before dispatch to minimise stock discrepancies, delays and delivery errors
Conducted daily cycle counts and reconciliations, promptly resolved variances and supported the achievement of 99% inventory accuracy
Maintained accurate transaction records, supported internal and external audits and ensured stock integrity through robust documentation standards
Optimised warehouse layout using 6S principles to reduce material handling inefficiencies and improve space utilisation and picking efficiency
Enforced PPE usage and safety protocols aligned with ISO 45001 requirements, maintaining a secure and compliant warehouse environment with zero reported incidents
Tracked key KPIs such as OTIF and ERP compliance, prepared performance reports and submitted insights to support continuous improvement initiatives
Coordinated transport logistics and inter‑branch transfers via 3PL providers and in‑house fleet, ensuring timely deliveries and preventing product loss
Managed Proof of Delivery (POD) documentation and follow‑up to ensure delivery confirmation and reduce the risk of stock loss
Achieved rapid customer turnaround time at the invoicing and collection warehouse by streamlining picking, verification and dispatch processes
Maintained high OTIF delivery performance by ensuring orders were complete, correctly picked and ready for dispatch as scheduled
Closed stock transfer orders within 48 hours to maintain inventory flow, ERP accuracy and branch stock availability
Coordinated closely with Customer Service Representatives and the Sales Team on delivery schedules to ensure timely customer deliveries
Worked with the Sales Team and Procurement to align stock levels with customer product requirements and planned demand
Ensured efficient pre‑dispatch planning and order verification to avoid dispatch delays and improve customer service levels
Championed proper stock handling practices and route monitoring to reduce stock losses and prevent damage in transit
Identified and implemented cost‑saving opportunities within warehouse operations, including layout improvements and process efficiencies

Generated and qualified leads to support the client’s business development
Managed and updated customer information in the CRM system to ensure data accuracy
Tracked and monitored customer interactions within the CRM to support effective follow‑up
Drafted, sent, and organised client email communications in line with client guidelines
Managed email inboxes, responding to inquiries and flagging important messages for attention
Scheduled follow‑up emails and reminders to nurture prospects and maintain engagement
Maintained accurate records of prospects and leads to support ongoing lead generation efforts
Prepared simple reports summarising prospecting activities and lead generation outcomes
Supported the client and the client’s customers with administrative tasks as requested
Conducted website prospecting to identify potential clients or partners and capture their details

Aided production planning to align raw material availability with daily and forecasted requirements
Collaborated with procurement to ensure timely sourcing of raw materials and prevent production delays
Used SAP MRP for demand forecasting and stock optimisation to support uninterrupted production
Managed material issuance and movement, ensuring full traceability and adherence to SOPs
Handled receipts in line with QA standards, verifying specifications and recording transactions in SAP
Maintained accurate stock records through real-time SAP updates and regular cycle counts
Coordinated order preparation and dispatch to prevent shortages and ensure timely customer deliveries
Performed stock counts and reconciliations, addressed variances, and ensured inventory accuracy
Prepared and submitted stock reports to management to support planning and decision-making
Collaborated with logistics, sales, and procurement teams to meet delivery schedules and enhance supply chain efficiency
Oversaw safe transfers of finished goods with complete documentation and required quality checks
Supported continuous improvement projects by identifying handling inefficiencies and contributing to waste reduction
Key Achievements:
Implemented consolidated order picking, significantly reducing dispatch time
Achieved consistently high inventory accuracy through real-time SAP updates and cycle counts
Prevented production delays by aligning raw material availability with daily and forecasted needs
Ensured full traceability and compliance in material movement and documentation
Improved stock optimisation and demand planning through effective use of SAP MRP functionality
Strengthened overall supply chain efficiency via close coordination with logistics and procurement
Reduced handling inefficiencies and waste by leading targeted process improvement initiatives

Managed calendars, scheduled meetings, and coordinated travel arrangements for clients
Handled emails, calls, and other communications on behalf of clients to ensure timely responses and professional correspondence
Prepared, formatted, and organized documents, reports, and presentations to support daily operations
Entered, updated, and maintained accurate records in spreadsheets and databases
Conducted online research and compiled data to support decision-making and client requests
Responded to client inquiries and provided support via email and chat, ensuring clear and helpful communication
Managed customer follow-ups and supported issue resolution to maintain positive client relationships
Tracked project timelines, deadlines, and deliverables to help keep tasks organized and on schedule
Assisted in coordinating and managing projects and tasks, ensuring details were documented and followed through
Researched potential clients and compiled prospect lists to support lead generation activities
Assisted with outreach efforts and follow-up communication to nurture prospective client relationships
Supported content scheduling and social media posting to help maintain an active online presence
Provided light marketing support as needed, including basic content and social media assistance

Led warehouse team in daily FMCG operations, including receiving, put-away, picking, packing, and dispatch in a high-volume environment
Maintained inventory accuracy using WMS/ERP systems to support real-time stock visibility and timely order fulfilment
Managed inbound and outbound logistics with 3PL partners, ensuring on-time, damage-free deliveries and compliant documentation
Conducted regular cycle counts and stock takes, achieving 98%+ inventory accuracy and improving stock control
Validated STOs and stock invoices for accuracy and SOP compliance prior to dispatch and inter-warehouse transfers
Handled destruction of expired and damaged stock in line with KRA, KEBS, and NEMA requirements within East Africa’s reverse logistics warehouse
Approved inter-warehouse stock transfers with complete documentation and adherence to audit and compliance standards
Enforced inventory control policies, safety procedures, hygiene standards, and traceability requirements across warehouse operations
Prepared and presented performance reports on inventory status, KPIs, and stock movements for management review
Sustained 6S and ISO systems to maintain a clean, organized, and compliant warehouse environment
Supported TPM initiatives by contributing to root cause analyses, updating SOPs, and participating in continuous improvement projects
Led training, coaching, and performance reviews to build a skilled, safety-focused warehouse team
Conducted regular inspections and audits to enforce safety, compliance, and operational excellence
Achieved 98%+ inventory accuracy through disciplined cycle counting and timely ERP updates
Ensured timely, damage-free deliveries by closely coordinating 3PL inbound and outbound logistics and enforcing SOPs
Managed compliant destruction processes for expired and damaged goods in East Africa’s reverse logistics warehouses
Maintained 6S and ISO quality systems to support clean, compliant, and efficient warehouse operations
Drove warehouse excellence by reinforcing safety protocols, monitoring adherence, and performing periodic audits

Delivered structured computer training to adults and ex-KCSE students in key software applications and packages, including Microsoft Office and basic ICT skills
Facilitated computer literacy by tailoring application training content to different learner needs and skill levels
Streamlined administrative functions to support smooth daily operations and improve workflow efficiency
Managed on-time KRA return filings for both individual and corporate clients, ensuring accuracy and compliance
Provided comprehensive technical support for various IT systems to minimize disruptions and assist users
Delivered professional customer service to address client inquiries, resolve issues, and enhance satisfaction
Implemented Internet networking solutions for secondary education institutions in alignment with institutional needs
Coordinated KNEC exam registrations, maintaining accurate records and adherence to required procedures
Developed and maintained databases in line with NEMIS and Ministry of Education standards to support data integrity and reporting