Operations Analyst
Accenture - India
Total years of experience :2 years, 6 Months
Handling software portals and dealing with licensing of different software's.
Co-ordinating with diversified teams to get the software's approved to use in organizational environment.
Solving tickets through Service now tool to deliver the required software to the user and satisfying client needs.
Analyzing huge data to prepare reports on monthly basis showing cost analysis.
I hold certifications from IAITAM, Certified Software Asset Manager(CSAM), Certified Asset Management Professional(CAMP)