Sales Coordinator
NGI
Total years of experience :4 years, 5 Months
Coordinated with clients & the organization and acted as good will ambassador.
Acted as primary point of contact between clients, sales team & the employer.
Created new corporate relationship & achieved the corporate accounts targets.
Coordinated with other sales & marketing personnel in issues pertaining to advertising, sales promotions, public relations etc
Communicated all sales activities to senior management so as to ensure maximum operational efficiency & total customer satisfaction.
Represented the organization to the corporate sector at senior levels of the management.
Achieved sales targets & actively involved in business development.
Maintain the existing clients.
Receive & redress customer grievances.
Responsible for after sales activities; ensured that the customer service is at its best.
Perform other office functions such as attending telephone calls and fax communications and filling office documents.
Review, organize and distribution of incoming/outgoing mails.
Input data and compile report information into a database.
Maintain and update accounts status of clients on computer software program.
General administrative duties including but not limited to receiving and directing telephone calls, handling of general inquiries and filling documents.
Communicate & prepare necessary office correspondence.
Coordinate in purchasing office supplies.
Handle receivable/payables - recovery Dept.
Ensure Team-work and assigned task is completed on time without delay.
Training New staff - New counter Job.
Handling customer’s complaints regarding the Investment and Insurance Plans
Report directly to Branch Manager with respect to sales and revenue generation targets.
Actively involved in selling investment products and helping to recruit Financial Advisors.
Conduct competitor analysis to determine latest market trends and develop the portfolio to achieve market share metrics.
Ensure customer-centric operations with facilitated adherence to quality compliance and procedures.
Planning every day to generate new prospects and follow the old clients.
Giving service for existing clients to make fund switch option and intimate new product updates for existing clients.
Introduce NGI plans and encourage to investing on good Investment cum Protection Plans.
Maintained database of Customers and Policy Holders
➢ Major areas of responsibilities focused interpretation of American accent, transcription as per AAMT (American Association of Medical Transcription) and very good typing skill. ➢ Duties entrusted categorized interpretation, transcription, typing, editing grammatical errors and proof reading, all as per AAMT