Administrator HR: TSS Bursary Service, SSS TSS HR Corporate Bursary Services
Sasol
Total des années d'expérience :20 years, 6 Mois
Business Results (Operational, Financial and Technical Results)
Ensure all work met standards for quality, quantity and due dates.
Proper housekeeping and no findings during safety audit.
Delivery of PLUSS focuses areas.
Adhere to the budget guidelines for specific action.
Leadership & Values
Personal development and effectiveness. Leadership accountabilities to reach results (where applicable).
Values behaviour - understood and lived the company vision and values.
Take personal responsibility for development and skill mastery (empowered accountability).
Set high performance goals - take responsibility to agree on and review personal performance goals and achievement thereof.
Plan, organize, control and report own work - consistently ensured work completed to plan.
Problem solving and decision making - Resolved work obstacles and issues positively and quickly.
Achieve Training Matrix Targets
Act according to Sasol Values.
Successful completion of projects
Recruitment & Selection, Orientation Program, Vacation Work, Final placements and Campus visits managed and executed in accordance with project plan.
Bursar planning executed according to process as described by Talent Management.
Accurate information of bursars per discipline for report to Manager CGS and internal customers.
Signed project plan between Manager CGS and RC for the specific activity.
Relationships, Teamwork & Collaboration
Internal and/or external stakeholder management - working relationships with all related stakeholders.
Team and customer communication - Questioned present ways of doing work.
Continuous improvement - Shared and implement new ideas regarding work.
Improve customer focus. Feedback to stakeholders (per email) within 24 hours except where out of office indicates otherwise.
Improve customer satisfaction results - CGS (Corporate Graduate Services)
Graduate Selection Week = Baseline 74%; Target >76%
Vacation Work = Baseline 72.9%; Target >75%
SharePoint
Super user - Give people access to the site and control, upload documents, manage data list of students, share documents with internal staff.
Key challenges
SHE targets - achieve safety (SHE) objectives.
Delivery of PLUSS focus areas
Process optimisation and standardization (simplify, speed-up execution; revisit essential governance frameworks)
Further improve customer focus and centricity (repeatability and reliability of services through teamwork)
Reference : Mrs. Monica Luwes +27 17 610 5743 / +27 82 776 8893
Reference: Mrs. Lettie Steyn +27 17 610 5701 / +27 79 519 4414
Ensure uniformity, standardization and availability of all information provided to generic appointees and learners
Starter Pack: Documentation print and compile, brochures, pamphlets and admin packs.
Audit and management of PPE (Personal protective equipment)
Continuously ensure adequate stock and accuracy of stock at hand. Keep store room clean/ tidy and according to Sasol safety specs at all times, and keep office clutter free.
Prepare venue for orientation
Set-up the venue with the starter packs and other New Employee Orientation materials; ensure that any deviations are reported immediately. Arrangements for new employees who require to me commuted to and from venue of enrollment and all other urgent arrangements that needs to be addressed.
Reporting
Compile graphs for monthly report; Give feedback to stakeholders of different disciplines on the presentations; Compile graph of evaluations on the general programme on ppt. format; and report deviations and trends picked up during run of programme.
Coordinate the generic orientation programme, special programs on request and BU specific programs
Marketing of generic programme; Assist with Roadshows; Book high level presenters and follow-up to ensure they do attend presentations on time; Arrange plant tours and mock mine visits; Arrange bus transport for programme; Assist with BU specific programs; Handle process between different stakeholders and NEOP; Assist in preparation for program when large groups are expected; Ambassador for NEOP, Meet new employees at venue; and Maintain strong and healthy relationships with stakeholders and customers.
Accountability for continuous improvement
Ensure interesting material and activities for programme; Management reporting and value add comparison of new employee engagement results; Ensure we keep abreast with global orientation processes; High quality and standardized level of communication as well as interactive learning methodologies supported by high level technology; Continuously look for better ways to run the programme; and Close the gap when a presenter did not come for pre-arranged presentations.
Feedback during programme to ensure continuous improvement
Use evaluations to initiate update of presentations and to commit appropriate presenters to ensure upkeep of standard.
Benchmarking
Standardised programme, uniformity and branding of satellite office. Give through any changes made to programme (Secunda & Sasolburg); Ensure Standardised information transfer; Report on the program monthly and comparison, deviations, benchmarking, cost evaluation, trend analysis, and measurements.
Manage Programme
Ensure smooth running of day to day programme; Make the program interesting; Use new generation thinking to conduct programme; Take initiative to make suggestions to presenters to be creative and to update presentations. Follow-up on monthly basis with stakeholders to ensure that the programme meet their expectations.
Office Management - General Administration
Load notifications.
Diary management: Arrange meetings/functions/venues and other departmental functions
Oracle: Create purchase requisitions, purchase orders, order stationery, management of recoveries on relevant cost codes. Help with the budget of the school
Citrix: Processing of marks
Computer literacy: MS Office (Word, Excel and Power Point), GroupWise and internet
Typing: Minutes of meetings, letters to students and personnel
Recordkeeping: Filing system on P-drive and hard copies, documentation for all meetings
Travel arrangements: Co-ordination of all travel arrangements
Document management: Sort and distribute mail, update notice boards on an ongoing basis, handling of confidential information, management system documentation revision and update, type and editing exam papers
Customer focus: Provide a professional secretarial service for the director and liaise with other departments and customers, effective handling of telephone calls (screening & re-routing), receive visitors in a helpful, professional and friendly manner. Support and control student assistants
Office management: Manage and co-ordinate the upkeep of all office machines/furniture (for e.g. fax machine, printers, copier machine, facilities (office, board rooms, etc)
Administration: Computer files system administration
Reference : Prof. Chrizanne van Eeden +27 82 469 1642 / +27 16 910 3419
Reference : Prof. Pierre van Niekerk +27 82 673 6949 / +27 16 910 3426
General office work and overseeing offices. Filing of documents. Handle all debtors (queries ensure that appropriate payments are made). Handling of petty cash and accounting thereof. Check and allocate payments from debtors. Deal of mail on a daily basis. Handle all accounts receivable. Receive all debtors’ payments by means of checks, cash or EFT’s. Purchase stationary as required. Affixing stamps on letters, parcels or other items. Delivery of letters, parcels, goods or messages as per instruction. Unpack, tag and price stock. Management reception, appointments, answering telephone and taking messages, assister patients with frame and inquiries, follow procedure when patients arrive for an appointment. Handle all medical aid inquiries. Place orders and issue receipts to clients. Serve a photocopy and fax machines.
Managing the clubhouse on a day-to-day basis (5 days a week); occasionally on Saturdays, depending on pre-arranged functions. Customer care and quality control in respect of the bar, catering and sub-club activities. Marketing and promoting the clubhouse. Ensuring adherence to the Liquor Act. Organising, coordinating and controlling of all activities at the clubhouse. Liaison with suppliers, caterers and staff members, as well as the clubhouse committee and sponsors. General maintenance and cleaning of the clubhouse. Stock supplies and control. Human resources management (caterers, waiters and cleaners).
Assisting with the registration of students, compile registration documents.
Filing, computer typing, processing of letters, mail handling, correspondence, photocopier, fax machine and telephone answering.
North-West University: BA Behavioural Sciences (24/04/2013) Honorary Colours for Academic Achievement at North West University Golden Key International Honour Society at North West University
Subjects Passed Afrikaans English Geography Biology Business Economics Computer Typing Achievements Awarded certificates of merit for distinctions in Computer Typing in 2002/2003. Participate successfully in the National Computer Typing Olympiad in 2002 (99%) /2003 (100%). Extramural Activities 1999-2003 Played Netball for various school teams 2003 - member of the 4th team who ended up winning the North West league. 2002 - Qualified Cricket scorekeeper who kept score for several of the schools cricket teams. 2002 - Passed a level D Cricket Umpire's exam. 2002 - Part of the student representative council. 1999 - Captain of netball team 1999- member of U/14C team who were North West Runners-up
