Commercial Relationship Manager
Lloyds Banking Group
Total des années d'expérience :6 years, 2 Mois
September 2013 - Present Commercial Relationship Manager, Lloyds Banking Group, London (including 5 contract extensions)
• Building on experience from previous role, conducted a complete re-analysis of contract and resource spend across various banking platforms to generate annual Zero Based Budgeting (ZBB) position.
• Strived to integrate ZBB process seamlessly into business area's activities and became a subject matter expert in specified business areas in conjunction with business partners
• Engaged in a synergistic relationship with the supplier managers to regularly review the demands and needs of the business area at an appropriate frequency
• Established, implemented and tracked a number of initiatives to help prioritise how and where investment can be targeted to ensure IT risk business cost reduction and cost avoidance can be mitigated for future years
• Tracking and managing all opportunities via commercial business plan on a monthly basis
• Liaised with assigned business area key stakeholders as part of the cost review process managing both the relationships and the data to create and control a single set of reference data
• Assisted in 'Go to Market' activity by way of working cross-functionally with Procurement and Sourcing to provide guidance and advice on IT Supplier selection criteria and RFI/RFP processes.
May 2012 - September 2013 Commercial Analyst, Lloyds Banking Group, London
• Liaising with senior directors and business partners across the group to provide expenditure consultation and guidance in order to exceed cost saving goals
• Owned and managed initiative to effectively eliminate (99.4%) all non-compliant payment arrangements within Group IT
• Challenging over £150m third party expenditure across the Group to best leverage the banks position and seeking best value of commercial negotiations through coordination with supplier management and IT procurement
• Involved with the end to end implementation of contractual agreements to ensure rationalisation of suppliers and products resulting in substantial savings through reducing duplication of effort
• Driving effective implementation of change and quality of cost management to continuously improve best practice and procedures
• Encouraging budget holders to consider alternatives such as utilizing 2nd tier suppliers and internal resources
September 2011 - March 2012 Associate, Partner Financial, London
• Interim associate within the company who specialise in Financial Recruitment, placing financial professionals ranging from newly qualified level to Director and CFO level
• Using up-to-date market knowledge to place qualified finance professionals in organisations ranging in size from SME to leading FTSE-listed businesses, focussing on the Consumer space
• Organising and attending visits to both new and established clients
• Targeting potential users and striking up a relationship with them to encourage usage
• Implementing plans to generate new business through various communication channels
• Maintaining a close relationship with clients with regular contact to ensure client satisfaction and offer any further assistance
• Interviewing on average 10 candidates a week, vetting CVs and forwarding them for suitable positions
June 2008 - August 2011 Accounts Assistant, ALS UK Ltd, Birmingham
• Progressing from voluntary administration assistant during studies
• Working with the Accounts Manager, dealing with invoices and ensuring all outgoing and incoming payments are up-to-date, submitting all outgoing payments onto the company database which requires the use and excellent knowledge of Sage Accounts Program and Microsoft Excel
• Dealing with client queries on a daily basis, using an excellent telephone manner, negotiation and customer services skills
• Assisting with the day-to-day running of company, such as answering telephones, dealing with all correspondence coming into the office, maintaining filing systems and upholding employee satisfaction
• An integral part of introducing a new initiative to the language service industry in the form of online interpreting services
• Coordinating tasks as part of a team to ensure all duties are completed, hot-desking where necessary
FURTHER SKILLS
I.T. Proficiency: Word, Excel (V-lookups, Pivot Tables), SharePoint, Voyager, Access, FrontPage, PowerPoint, ADOBE professional, Sage accounting, Internet & Email
2011 The University of Portsmouth Economics, Finance and Banking BSc (Hons) - 2:1 Modules include: Taxation, Business Accounting, Statistical and Mathematical Analysis, Micro and Macro Economics, Econometrics, Corporate Finance, Banking and Financial Structure, International Banking and Financial management, Enterprise Finance, Financial Analysis.
2008 Enfield County School for Girls, Enfield, North London A-Levels in Mathematics, Physics, French
10 GCSE's achieving: (A*) English Language, (A*) English Literature (A*) History, (AA) Double Award Sciences, (A) French, (A) Mathematics (B) Geography, (B) ICT
AS-Level in Chemistry 2006 Enfield County School for Girls, Enfield, North London