Sipahi Yadav, Store supervisor

Sipahi Yadav

Store supervisor

Astra Food Company

Location
Saudi Arabia - Tabouk
Education
Bachelor's degree, BA(Hons.)
Experience
14 years, 0 Months

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Work Experience

Total years of experience :14 years, 0 Months

Store supervisor at Astra Food Company
  • Saudi Arabia - Tabouk
  • My current job since July 2013

1. Track and account all incoming and outgoing product.
2. Ensure that shipment materials match packing lists before dispatching orders.
3. Supervise the warehouse staff.
4.Maintains inventory by conducting monthly or weekly physical counts.
5. Prepares and processes shipping paperwork and documentation
6. Communication/ Co-ordination with other departments for respective activities.
7. Ensuring On-time delivery performance.
8. Preparing the daily dispatch reports as well as monthly reports
9. Coordinating with Sales team for arranging the trucks as per their demands.
10. Daily communication with sales team about any hurdles to deliver the agreed on service levels.
11. Daily reporting of shipments against plans with reason codes for any delays.
12. Prepare distribution for all orders.

Customer Care Executive at Tech Mahindra Pvt. Ltd
  • India - Kolkata
  • May 2010 to June 2013

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Maintains customer records by updating account information.
3. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem.
4. Selecting and explaining the best solution to solve the problem.
5. Following up to ensure resolution
6. Greet customers warmly and ascertain problem or reason for calling.
7. Sell products and services
8. Build sustainable relationships and trust with customer accounts through open and interactive communication
9. Generate sales leads.
10. Inform customer of deals and promotions.

Education

Bachelor's degree, BA(Hons.)
  • at Calcutta University
  • September 2007

Specialties & Skills

CUSTOMER SATISFACTION
DELIVERY
DOCUMENTATION
INVENTORY MANAGEMENT
MATERIALS MANAGEMENT
PROCESS ENGINEERING
QUALITY
REPORTS

Languages

Arabic
Expert
English
Expert
Hindi
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