Sireen Hneini

• Achieved recognition as Top Seller in the Mens department, surpassing my sales target.
• Provided exceptional customer service by understanding client needs, offering tailored suggestions, and closing sales effectively
• Developed strong communication and persuasion skills to engage with a diverse customer base
• Collaborated with team members to ensure seamless task coordination, coverng shifts, and sharing insights to improve performance
• Maintaned and organized merchandise displays to attract customers and promote sales

Configure and maintain desktop environments for Windows and Macintosh platforms
• Research and investigate technical issues, providing effective solutions
• Perform maintenance on IT-related hardware, including printers and scanners
• Troubleshoot and resolve PC hardware and operating system issues
• Deploy essential software, such as corporate anti-virus solutions and inventory management tools
• Ensure systems and IT infrastructure are updated, optimized, and meet user requirements
• Assist users with troubleshooting desktop applications and other software
• Format and install hardware and software needed
• Optimize computer systems for enhanced performance

• Configure and maintain desktop environments for Windows and Macintosh platforms
• Research and investigate technical issues, providing effective solutions
• Perform maintenance on IT-related hardware, including printers and scanners
• Troubleshoot and resolve PC hardware and operating system issues
• Deploy essential software, such as corporate anti-virus solutions and inventory management tools
• Ensure systems and IT infrastructure are updated, optimized, and meet user requirements
• Assist users with troubleshooting desktop applications and other software
• Format and install hardware and software needed
• Optimize computer systems for enhanced performance

• Greet customers as they enter the store
• Answer customer questions and provide them with product suggestions
• Help keep sales floor clean and organized
• Replenish floor inventory
• Assist on the cash register as needed

• Completed 100+ hours of support in the writing center of LAU.