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Junaid Bhutto, Director – Sales, Operations & Head of Human Resources

Junaid Bhutto

Director – Sales, Operations & Head of Human Resources·AY Solution Tech LLC

Pakistan

Master's degree, English Studies

Work experience

Total years of experience: 25 years, 5 months

Director – Sales, Operations & Head of Human Resources

January 2024 - Present

AY Solution Tech LLC

Karachi, Pakistan

I found this job using Bayt.com

January 2024 - Present

Human Resources & Organizational Transformation
• Successfully redesigned the HR framework covering recruitment, onboarding,
training, and performance management.
• Created and implemented comprehensive HR policies, SOPs, and engagement
programs to enhance workforce satisfaction and accountability.
• Led the digital transformation of HR operations, launching an ERP-based system
that automated attendance, payroll, and performance tracking.
• Managed organizational change initiatives that improved interdepartmental
collaboration and operational efficiency.
• Scaled hiring processes to support rapid company growth across sales, development,
and administrative functions.
Company industry:
IT Services
Job role:
Information Technology

Sr. Vice President

January 2024 - January 2024

Neom Digital Pvt Ltd

Karachi, Pakistan

January 2024 - January 2024

• 🏢 Oversaw and streamlined operations across verticals including:
◦ Research & development
◦ eBook Development & Publishing
◦ Trademark Registration Services
◦ Web Design & Development Projects
• ' Directed cross-functional teams to ensure timely and high-quality project delivery.
• 🌍 Managed both local and international clients, maintaining strong relationships and
delivering tailored solutions.
• 📊 Implemented process improvements that enhanced efficiency, reduced turnaround
times, and improved client satisfaction.
• 🚀 Contributed to scaling the companys digital services portfolio and strengthening
its market presence.
Company industry:
IT Services

Chief Executive Officer (CEO)

January 2023 - January 2024

Axzion Tech

Karachi, Pakistan

January 2023 - January 2024

• established the company vision, strategy, and operational framework
• Built a strong service portfolio including:
◦ Graphic Design (branding, logos, marketing materials, etc.)
◦ Web Development (sites, landing pages, e-commerce solutions)
◦ Creative Writing (blogs, content, copywriting)
◦ eBook Services (ghostwriting, formatting, publishing support)
• ' Led client acquisition, business development, and project execution.
• 📊 Managed cross-functional teams, ensuring high-quality and timely project
delivery.
• 🌍 Delivered impactful solutions for diverse clients, helping them strengthen brand
presence and digital reach.
Company industry:
IT Services

Associate Vice President (AVP) – IT & RSP Creative Writing

January 2021 - July 2023

Syscrowd

Karachi, Pakistan

January 2021 - July 2023

As AVP at Syscrowd, I play a strategic leadership role by assisting executive management
in shaping the companys mission, values, and long-term goals. I work closely with senior
leadership teams to ensure operational excellence, business growth, and strong client
relationships across IT and creative service verticals.
Company industry:
IT Services

Business Unit Head – RSP & Creative Writing

January 2020 - January 2021

Techvertix

Karachi, Pakistan

January 2020 - January 2021

Business Techvertix, I was responsible for leading operations, sales
enablement, and performance management across Research, Strategy, and Creative Writing
services. My role combined operational oversight with sales leadership, ensuring consistent
delivery to international clients in the UK, US, Australia, and Canada.
Key Responsibilities & Achievements:
• 📊 Conducted performance evaluations and provided actionable feedback to improve
team output.
• 🔐 Developed and implemented risk management programs to ensure service
continuity during emergencies.
• 🚀 Directed and coordinated lead generation activities (SEO & PPC), ensuring a
steady pipeline to meet revenue targets.
• ' Identified, trained, and mentored potential leaders to strengthen sales and
production teams.
• 🏢 Oversaw day-to-day operations and aligned activities with organizational mission
and vision.
• 🔄 Implemented process improvements, optimizing CRM administration and
automating systems for efficiency.
• 🌍 Managed client relationships and service delivery for international markets in the
UK, US, Australia, and Canada.
Company industry:
IT Services

Manager – Research Department

January 2018 - January 2020

Technado Pvt Ltd

Karachi, Pakistan

January 2018 - January 2020

As Manager of the Research Department at Technado Pvt Ltd, I was responsible for
leading research operations, supervising teams, and ensuring successful execution of
projects in alignment with organizational goals. My role involved strategic planning, team
leadership, and cross-departmental collaboration to maintain efficiency and high-quality
standards. ' Coordinated with Sales and Support Departments to align research initiatives with
business needs. 🚀 Conducted employee training improve operational efficiency and
professional growth.
Company industry:
IT Services

Founder & CEO

January 2012 - October 2017

Success InfoTech Solution (Sit-Sol)

Karachi, Pakistan

January 2012 - October 2017

• Founded and scaled the company into a multi-service provider with a diverse
client base.
• ' Built and maintained strong relationships with academic institutions,
professionals, and business clients.
• 🏢 Directed end-to-end operations, from project management to client delivery.
• 🌍 Expanded services to include digital marketing and web solutions, increasing
company reach and revenue streams.
• 📊 managed teams, trained new talent, and ensured consistent service quality.
Company industry:
IT Services

Manager – Research & Development Department

January 2007 - January 2012

Axact (Pvt) Ltd

Karachi, Pakistan

January 2007 - January 2012

→ Domain Owner → Independent Shift Manager. I led high-performing teams, managed
complex Research & Development projects, and delivered high-quality academic and
corporate content for global clients under strict deadlines.

Key Contributions & Achievements:
• 🚀 Leadership Progression: Advanced to Domain Owner, leading teams and
managing up to 250 assignment projects daily.
• 📚 Research & Development Expertise: Delivered high-quality work across 25+
subjects, including Business, Management, Literature, Psychology, Marketing, HR,
Finance, Political Science, Computer Science, Nursing, Creative Writing, and
Technology.
• 🏫 Curriculum Design Project: Key contributor to an international Virtual
University project involving 900+ courses across 71 majors and 16 schools,
including research, editing, formatting, and test preparation.
• ⚡ Operations Management: Directed domain operations, enforced deadlines (2-
hour turnaround orders), and ensured smooth project execution.
• 👥 Talent Development: Trained, mentored, and launched new hires into live
projects within 3 days, significantly improving onboarding efficiency.
• 📊 Process & Quality Control: Developed strategies for higher-performing teams,
participated in hiring, designed quality assurance processes, and maintained client
satisfaction across high-pressure projects.
Company industry:
IT Services

Front Sales Team Leader ALT-Source Communication

January 2004 - January 2007

(Dawood Group Project)

Karachi, Pakistan

January 2004 - January 2007

Began
managing multiple international sales campaigns for clients role provided extensive exposure to diverse markets and customer enhancing my understanding of global communication styles, human
and customer

Key Campaigns Managed:
• Grants (U.S.)
• Debt Consolidation (U.S.)
• M.R.S (U.K. & U.S.)
• Solomon Groups (U.S.)
• Care Express U.S.)
• ADT (Canada)
• Mortgage (U.S.)
• Toronto Star (Canada)

Responsibilities & Achievements:
• Converted leads into successful sales, ensuring accurate reporting and uploading of
results to the company system.
• Delivered client-focused support in line with company policies, building trust and
long-term relationships.
• Led a high-performing sales team by developing training programs, coaching
staff, and maintaining motivation under pressure.
• Implemented team maintenance schedules and quality controls, ensuring high
productivity and professional standards.
• Applied strong analytical, communication, and interpersonal skills to resolve
challenges, manage client objections, and consistently meet sales targets.
• Gained valuable experience in cross-cultural communication, which contributed
significantly to professional and personal development.
Company industry:
IT Services

Data Processing Officer

January 2001 - January 2003

National Database & Registration Authority (NADRA)

Karachi, Pakistan

January 2001 - January 2003

Worked as a National Data Processing Officer for over two years, combining in-house
operations with extensive field assignments. The role provided exposure to challenging
environments, requiring adaptability, professionalism, and the ability to deliver results under
pressure.

Key Contributions & Accomplishments:
• Selected for a 15-day advanced training program at the Country Headquarters,
Islamabad, based on outstanding performance.
• Successfully supervised the deployment of a Mobile Data Processing Van from
Islamabad to Sukkur for Regional HQ operations.
• Trained and led mobile field teams across multiple regions of Sindh Province,
including projects at Fuji Fertilizer Company Ltd, Pano Aqil Garrison, Mari Gas
Field, Ghotki, and Dharki.
• Ensured accuracy, efficiency, and compliance in national identity data collection and
processing.
• Developed strong skills in field coordination, team supervision, and data
management while adapting to diverse environments and high-pressure
assignments.
Company industry:
Public Administration

Translator & Data Entry Operator

January 1999 - January 2000

Jaffer Brothers (Pvt) Ltd.

Karachi, Pakistan

January 1999 - January 2000

Began on a 3-month translation contract, later extended to a voter list data entry project
due to strong performance. Worked within Asias largest networked team environment at
the time, supporting a high-volume data processing operation with 1, 300 workstations and
1, 700 staff members.

Key Contributions:
• Successfully completed initial translation assignments with accuracy and
efficiency, leading to contract extension.
• Contributed to computerized data entry of manual voter list forms, ensuring
speed and accuracy in processing critical national data.
• Gained early career exposure to large-scale IT infrastructure, working alongside
data entry operators, translators, and networking staff in a highly competitive
environment.
• Built a strong foundation in data processing, attention to detail, and working
under tight deadlines.
Company industry:
IT Services

Education

Shah Abdul Latif University

August 2025

August 2025

Master's degree, English Studies

Pakistan

M.A English Literature

Skills

BRANDING
Intermediate
BRANDING
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
DIGITAL SALES
Intermediate
DIGITAL SALES
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MARKETING STRATEGIES
Intermediate
MARKETING STRATEGIES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRODUCT DESIGN
Intermediate
PRODUCT DESIGN
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English

Beginner

Urdu

Beginner

Arabic

Beginner

Hobbies and interests

Writing)
Internet Surfing (Research
Swimming
Poetry
Scrabble
Carom
Chess
Wallyball
Thriller & Others)
Romance,
Documentary,
Comedy,
Adventure,
Movie (Action,
Intelligence)
Romance
Novels (Adventure,
Adventure Sports,