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Sitaram Damaye

manager·Xclusive Yachts

United Arab Emirates

Bachelor's degree, B.com

Work experience

Total years of experience: 4 years, 3 months

manager

March 2022 - Present

Xclusive Yachts

Dubai, United Arab Emirates

March 2022 - Present

Responsibilities
• Supervised daily yacht operations, ensuring smooth coordination between crew members and guests.
• Managed team schedules, task delegation, and performance monitoring.
• Ensured strict compliance with safety procedures and maritime regulations.
• Handled VIP guests, resolving concerns professionally to maintain high customer satisfaction.
• Coordinated with sales and operations team for booking confirmations and trip arrangements.
• Conducted safety briefings before departures and ensured all equipment was operational.
• Managed inventory, fuel checks, and maintenance reporting.
• Trained new staff members on service standards and safety protocols.

Achievements
• Maintained high guest satisfaction ratings through excellent customer service and leadership.
• Successfully managed multiple yacht trips daily without operational incidents.
• Reduced guest complaints by improving communication and service standards.
• Recognized by management for leadership and problem-solving skills.
• Built strong repeat-client relationships through professional guest handling.
• Improved team efficiency by implementing better coordination and shift planning.

Company industry:: Tourism, Museum, & Cultural

Education

Goa University

June 2014

Bachelor's degree, B.com

India

Skills

sale,leadership,communication,management,supervisor,sale,team leader,

Expert

sale,leadership,communication,management,supervisor,sale,team leader,

Expert

Languages

English

Native Speaker

Training and Certifications

Certifications

Amadeus

SPECIJET LIMITED

Mar 2018

Hobbies and interests

I am interested in the luxury hospitality industry and continuous professional development.

Accomplishments & Awards • Recognized by management for maintaining high guest satisfaction standards. • Successfully supervised multiple yacht operations without safety incidents. • Appreciated for effective handling of VIP clients and conflict resolution. • Contributed to improved team coordination and operational efficiency.