Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Sithika Sithika , Technical Support Engineer

Sithika Sithika

Technical Support Engineer ·vdart

India

Bachelor's degree, Information Technology

Work experience

Total years of experience: 5 years, 2 months

Technical Support Engineer

December 2021 - Present

vdart

Tiruchirappalli, India

December 2021 - Present

* System Support - Analyse issue and give solution and fixing issue
* Troubleshooting - fix the issue in hardware and software
* Technical support - fixing different kinds of issues in the systems, Lan, server and devices
* Monitoring - followup the issues and monitoring untill diagnosis the problem.
* Ticket - Handling different tickets in software and hardware from the users/customers
* Azure - Using Cloud technologies and its policies.
* Documentation - Creating documents to the company for policies and process of tickets.
Company industry:
IT Services
Job role:
Information Technology

Technical Executive

December 2020 - July 2021

Justbooks

Bengaluru, India

December 2020 - July 2021

CRM
Sales
Technical Support
System Support
Help Desk
Management
Company industry:
1371
Job role:
Customer Service and Call Center

Education

bharathithasan University

September 2020

September 2020

Bachelor's degree, Information Technology

India

GPA (percentage): 69%

GPA (percentage): 69%

I completed college level projects while completing my college. Completed certifications in Python and other programming languages. Interest with software development life cycle and software development tools like visual studio. Also interested with hardware and troubleshooting problems. So gained knowledge in software and hardware. How to install the OS and configuration of the system. Used linux terminal to gain knowledge in Linux and Ubuntu. Expanded my knowledge in Information Technology like software development.

Skills

Communicator
Expert
Communicator
Expert
Active Learning
Expert
Active Learning
Expert
Technical Understanding
Expert
Technical Understanding
Expert
Group Collaboration
Expert
Group Collaboration
Expert
Teamwork
Expert
Teamwork
Expert
Ticket
Expert
Ticket
Expert
linux
Expert
linux
Expert
aws
Intermediate
aws
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Technical Support
Expert
Technical Support
Expert
operating systems
Expert
operating systems
Expert
Software Development
Expert
Software Development
Expert
pc networking
Expert
pc networking
Expert

Languages

Tamil
Native Speaker

Training and Certifications

Certifications
Javascript
Python with Data Science
Jun 2018
Training
devops
simplilearn
Dec 2021

Hobbies

  • Painting
    Won many certifications from school days for painting