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Sivakumar Paramasivam, Senior ERP Lead

Sivakumar Paramasivam

Senior ERP Lead·[Cap Gemini

الولايات المتحدة

دبلوم عالي, Computer Science

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 3 أشهر

Senior ERP Lead

أكتوبر 2025 - حتى الآن

[Cap Gemini

فلوريدا، الولايات المتحدة •هجين

أكتوبر 2025 - حتى الآن

• Defined business requirements through the SDLC process translated into system requirements.
• Converted complex requirements into clear, actionable user stories for development.
• Prioritized and organized all product requirements based on business value and urgency.
• Actively contributed to sprint planning, reviews, and retrospectives, driving continuous improvement.
• Leading the design and implementation of ITSM/ServiceNow solutions to meet business requirements.
• Aligned product strategy and prioritized features for business goals.
• Monitored Physical Financial Flow - This refers to the actual, tangible movement of goods, materials movement
through ERP Systems.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior Delivery Manager/Product Owner

يونيو 2024 - مايو 2025

WA LLC

نيويورك، الولايات المتحدة •هجين

يونيو 2024 - مايو 2025

• Conduct requirements gathering, Fit Gap Analysis, and analyzing existing customizations for optimization.
• HCM/HRSD/HRMS modules for specific business needs, integrating with the PeopleSoft HCM/Benefits suite.
• Leading the design and implementation of ServiceNow / Peoplesoft solutions to meet requirements.
• Created and continuously improved ITSM processes based on best practices like ITIL.
• Deploy and configure the ServiceNow CSM module to align with business processes
• Set the roadmap and prioritized features based on needs.
• Actively contributed to sprint planning, reviews, and retrospectives, driving continuous improvement.
• Selected, implemented, and integrated ITSM tools to automate workflows and enhance efficiency.
• AI-Enhanced Data Analysis, Impact Analysis and Visualization
• AI-Predictive Analytics for Business Process Optimization
مجال الشركة:
صناعة النسيج والملابس

Senior Delivery Manager/Product Owner

أغسطس 2023 - يناير 2024

Zillion Tech

Ashburn، الولايات المتحدة •هجين

أغسطس 2023 - يناير 2024

• Spearhead the design and implementation of Salesforce and ServiceNow integration solutions.
• Engage stakeholders to gather and analyze requirements, crafting precise functional specifications.
• Implemented and continually improved ITSM processes based on best practices (ITIL etc.)
• Customize ServiceNow modules to precisely address unique business demands.
• Tailor CRM and ITSM systems to seamlessly align with organizational workflows.
• AI-Automates the initial generation of user stories and use cases, saving the BA time and effort
• AI-Intelligent Gap Analysis and Functional Requirements Generation
• AI-Powered Functional Testing and Validation
مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior Manager/Product Owner

أغسطس 2021 - ديسمبر 2022

WA LLC

نيويورك، الولايات المتحدة •هجين

أغسطس 2021 - ديسمبر 2022

• Lead team to translate business requirements into system specifications, manage SDLC process, and ensure
end-to-end implementation.
• Customize ServiceNow HCM/HRSD/HRMS/Benefits modules for specific business needs, integrating with
PeopleSoft HCM suite.
• Established product vision and roadmap, prioritizing features based on business needs.
• Plan, execute, and oversee ITSM implementation projects, tailoring CRM systems to unique workflows.
• Implemented ITOM focuses on continuously optimizing infrastructure performance and monitoring.
• Represented user needs and feedback throughout the entire development lifecycle.
• Maximized Product Value: Drove efforts to deliver the most impactful and valuable features to end-users.
مجال الشركة:
صناعة النسيج والملابس

Senior Analyst

أبريل 2020 - أبريل 2021

SRI Federal

واشنطن، الولايات المتحدة •هجين

أبريل 2020 - أبريل 2021

• Executed projects within ServiceNow/PeopleSoft environments, overseeing HR, Benefits, Foreign Service
Position Management, Performance Management, Onboarding, and Offboarding Processes within an Agile
Scrum framework.
• Implemented HR Service Delivery (HRSD) encompasses a wide range of activities like Onboarding and
Offboarding, Ben Admin, Payroll, Employee Relations and HR Data Management.
• Connect CSM with other ServiceNow applications like ITSM or Field Service Management
• Organized and led teams, ensuring global Functional, Regression, Integration testing, and Data validation,
culminating in the preparation of VVT and UAT sign-off documentation.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior Analyst [Volition IT

يناير 2020 - أبريل 2020

Human Health Service

واشنطن، الولايات المتحدة

يناير 2020 - أبريل 2020

• Configured Core HRMS / HCTM / Assignments / Time and Labor / FS Positions and Employee Profile
• Configured Core HRSD - ESS and MSS, Benefits, Workflow, Profiles Securities.
• Leading the design and implementation of ServiceNow HRSD / HCM solutions to meet requirements.
• Designing/building and interpreting data in reports/dashboards and analytic tools in ServiceNow.
• Configured Core HR / Benefits / HRSD / Assignments / FS Positions and Employee Profile
• Configured Core HR - ESS and MSS, Benefits, Workflow, Profiles Securities
• Facilitated the final UAT sign-off and release decision.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior HCM Cloud Analyst

يناير 2019 - ديسمبر 2019

CTEC

فرجينيا، الولايات المتحدة

يناير 2019 - ديسمبر 2019

• Supported both SaaS and PaaS business implementation for Foreign Agency DOS
• Supported Oracle Cloud Harmonize phase and Global common model for cloud implementation.
• Adopted Agile Scrum for this project and supporting the system Integration and UAT
• Supported System Security and PAR Processing issues in HR system.
• HR Service Delivery (HRSD) encompasses a wide range of activities like, Onboarding and
Offboarding, Ben Admin, Payroll, Employee Relations, and HR Data Management.
• Conducted functional, regression testing and UAT test planning and strategy.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior PeopleSoft HCM Analyst

يونيو 2018 - مايو 2019

Main Sail Group

فرجينيا، الولايات المتحدة •هجين

يونيو 2018 - مايو 2019

• Configured Core HR / Benefits / HRSD / HCTM / Time and Labor / FS Positions and Employee Profile
• Configured Core HR - ESS and MSS, Benefits, Workflow, Profiles Securities.
• Implemented NA Payroll and Global Payroll - Defining complete end to end Payroll process.
• Configured Payroll - Pay Groups / Earning / Deduction codes / Garnishments / Interfaces.
• Developing and executing UAT test plans, test cases, and test scripts to ensure quality.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior PeopleSoft HCM Analyst

أبريل 2017 - يناير 2018

IBM

فرجينيا، الولايات المتحدة

أبريل 2017 - يناير 2018

• Defined business requirements through the SDLC process translated into system requirements.
• Experience in IT solutions designed, configured, and implemented satisfy the business requirements and manage
traceability of requirements through design, workflow, business process, data mapping, configuration, testing
and UAT support with end-to-end Implementation.
• Performed requirements gathering, business Fit Gap Analysis, analyzed the existing customization.
• Configured Core HR / Benefits / HCTM / Assignments / FS Positions and Employee Profile
• Configured Core HR - ESS and MSS, Benefits, Workflow, Profiles Securities.
• Worked with project team to perform QA / UAT / End to End Data Validation.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior PeopleSoft Analyst [CBS

يونيو 2016 - مارس 2017

Dept of State

واشنطن، الولايات المتحدة

يونيو 2016 - مارس 2017

• Supporting PeopleSoft HCM/CRM/Payroll/ Performance Management/ Position Management modules
• Identified and analyzed alternative Cloud solutions through research.
• Supported Oracle Cloud Harmonize phase and Global common model for cloud implementation.
• Facilitated and supported all Scrum events like Sprint Planning, Backlog Grooming, and Retrospective meetings.
• Defining business requirements through the SDLC process translated into system requirements.
• Performed requirements gathering, business Fit Gap Analysis, analyzed the existing customization.
مجال الشركة:
الإدارة العامة

Manager, PeopleSoft HCM

أبريل 2015 - مايو 2016

Accenture Federal Service

واشنطن، الولايات المتحدة

أبريل 2015 - مايو 2016

• Business Implementation, Design and functional process and support for HRMS / ITSM and CRM modules.
• Implemented projects like PeopleSoft HR systems and ServiceNow Onboarding and Off Boarding Process.
• Leading the design and implementation of ITSM/ServiceNow solutions to meet business requirements.
• Configuring and customizing ERP and HCM systems to meet the specific needs of the Federal Government,
including modules such as HRMS and CRM.
• Providing training and user support to Federal Government employees on ERP and HCM systems, conducting
workshops and creating documentation to enable effective system usage and troubleshooting.
• Facilitated and supported all Scrum events like Sprint Planning, Backlog Grooming, and Retrospective meetings.
مجال الشركة:
خدمات الاستشارات التجارية

Senior ERP Analyst

أكتوبر 2014 - يناير 2015

Infinity

واشنطن، الولايات المتحدة

أكتوبر 2014 - يناير 2015

• Supported and involved in carrying out the Business Implementation, Design and functional process.
• Supported the entire SEC system as well as all personnel executing the objectives of the SEC On-Boarding and
Off-Boarding project (SOOP).
• Overseeing ServiceNow projects, including project management and coordination with cross-functional teams.
• Ensure that the CMDB effectively supports other ITSM processes such as Incident, Change, Asset Mgt \[ITAM\]
and HRSD/HCM
• Supported Supply Chain Management (Inventory, Purchasing, Order Management, WMS - Oracle EBS)
• Ensure scalability, performance, and integration within the ServiceNow ecosystem.
• Managed IT Service Management Process- Incident, Problem, Change, Request.
• Provided prescriptive guidance per industry best practice around core areas, including ITSM and ITIL, IT Asset
Management (ITAM) and HR Service Delivery (HRSD).
مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior PeopleSoft QA Analyst

ديسمبر 2011 - يونيو 2014

Northrop Grumman

واشنطن، الولايات المتحدة

ديسمبر 2011 - يونيو 2014

• Developing and executing test plans, test cases, and test scripts to ensure the quality and accuracy of
PeopleSoft applications.
• Conducting functional, regression, and performance testing to identify defects and ensure system reliability.
• Configured Core HR / Benefits / HCTM / Assignments / Time and Labor / FS Positions and Employee Profile
• Configured Core HR - ESS and MSS, Benefits, Workflow, Profiles Securities.
• Implemented NA Payroll and Global Payroll - Defining complete end to end Payroll process.
• Configured Payroll - Pay Groups / Earning / Deduction codes / Garnishments / Interfaces.
• UAT - Facilitated daily stand-up meetings with UAT testers to address questions and track progress
• UAT Summary Report - Gather final feedback from business users to compile a comprehensive
مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior PeopleSoft Analyst

أغسطس 2006 - يونيو 2010

PCAOB

واشنطن، الولايات المتحدة

أغسطس 2006 - يونيو 2010

• Defined business requirements through the SDLC process translated into system requirements.
• Performed requirements gathering, business Fit Gap Analysis, analyzed the existing customization.
• Configured Core HR / Benefits / HCTM / Time and Labor / and Employee Profile
• Configured Core HR - ESS and MSS, Benefits, Workflow, Profiles Securities.
• Lead as a mentor as well as Coach to follow the Agile principles and values.
• Lead Scrum Master and Lead and Mentor Scrum Teams including conflict resolution.
مجال الشركة:
المنظمات غير الربحية

التعليم

Annamalai University

يونيو 1996

يونيو 1996

دبلوم عالي، Computer Science

الهند

Bharathidasan University

يونيو 1995

يونيو 1995

ماجستير، English

الهند

Bharathidasan University

يونيو 1991

يونيو 1991

بكالوريوس، Mathematics

الهند

Skills

CERTIFIED SCRUM MASTER

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

HUMAN CAPITAL MANAGEMENT HCM

Intermediate

INFORMATION TECHNOLOGY

Intermediate

IT SERVICE MANAGEMENT

Intermediate

LEADERSHIP

Intermediate

LOGISTICS

Intermediate

PRODUCT MANAGEMENT

Intermediate

SOFTWARE DEVELOPMENT LIFE CYCLE

Intermediate

اللغات

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
CSM – Certified Scrum Master
Microsoft Certified Professional
Security Clearance - Active DoD Final Secret Clearance