Busines Consultant Specialist
Fame Travel and services
مجموع سنوات الخبرة :13 years, 7 أشهر
IT planning and consultanting
Real estate documenation and customer planning
Travel consultant and advisory of Visa services
Food planning and storage
Informatica Powercater
Supervise digital operation.
Brief Job Description:
Under the management of dnata.
• Recommend or perform remedial actions to correct IT related problems.
• Provide updates, status, and completion information to manager, problem request tracking system, and/or users, via voicemail, e-mail, or in-person communication.
• Manage vendor relationships and service contracts. Recommends updates to service plans. ( license and warranty updates)
• Serve as primary liaison with outside technology vendors, including Software vendor, phone vendor, and offsite website hosting vendor.
• Develop and maintain corporate IT policies regarding the execution and testing of information storage, system back-ups, recovery, and offsite tape storage. Voice & VPN with due emphasis on security of information at all times.
• Implement and audit security for both corporate headquarters and offsite locations pertaining to account use and allowed access to network resources.
• Assist in programming of internally developed systems and software. Carry out annual staff appraisals and recommend training, improvement accordingly. Ensure that your area of responsibility provides a safe and secure area for staff and visitors.
• Preparing Annual budgets for all sites in consideration of business development, improved services/maintenance and to include a statement on the next 3 years with a forecast for all IT requirements within each business unit.
Key Achievement
• Promotion on completion of my probation period.
• Introduced and Implemented IT security in the organization on firewall management.
• Vendor management to introduce the sale on boards system with complete configuration and final testing of solution.
Brief Job Description:
• Implementation the ERP System. (SQL Database).
• Detailed knowledge of ERP and relational database structure s& Business Process.
Sale Process, Purchase Process and inventory Control and knowledge of Finance Module of AR, AP, LC, LG and charts of Account.
• Outstanding presentation skills with worksheets* Good communication and coaching skills
• Manage the network and server control.
• Manage the content management system for company multiple website.
• Manage the firewall device to control and monitor the security
• Manage email hosting of multiples domain name through control panel.
• Creates IT policies that support the efforts of other departments within the company.
• Controls and monitors the company's technology budget and directs purchasing of systems.
• Oversees the monitoring and maintenance of IT assets across the company
• Plans the life span of all the companies' technologies, including anticipated upgrades and replacements.
• Coordinates efforts with facilities management staff on the provision and maintenance of sites where technology is deployed System development for effective operations.
• Routine network administration of servers and user management.
• Handled routine responsibilities such as administration of company’s' Software, involved in streamlining the corporate Internet, e-newsletter, staff training Manual, company presentations & brochures designing.
Key Achievement
• Maintained all IT infrastructures all over the group.
• Introduced SOP of ERP system, supply chain module, project management and job order.
• After probation, 33 % of salary increment on progress and responsibilities.
• Implemented IP Telephony of Avaya system to all group
Brief Job Description:
• • Excellent Oral and Written communication in English.
• • Working in M2000, the Technical software from Huwavai
• • Working in ERP base software for Telecom, named as Crystal software
• • Record data in Ms excel and presentation in MS PowerPoint and also sometime reporting in MS Word format.
• • Coordinates to a sale team and manage the operational Team
• • Responds promptly to customer needs and customer feedback to improve service.
• • Reporting to our Team leader and Manager.
• • SMS reporting to our supervisor and Management at the end of Day.
WI-TRIBE project
As a Field Engineer Supervisor.(From 1st January 2010 to 31st May2010)
• Here we implemented the BTS network side for Transmission.
• Clear scenario for connectivity of LOS (Line of Sight).
• Every Day makes a report in Ms Word and sends it to our manager.
• Using Google Earth to calculate the coordinates and Elevation. (GPS)
Federal Urdu University of Art Science and Technology, Karachi. Bachelor of science BS(Telecommunication) 4years degree program. Completed with 3.1 CGPA.
Government Saifee Eidee Zahabi Institute of Technology, Karachi. Diploma of Associate Engineer (Electrical Technology) 3years diploma program. • Completed in 2005, with 1st division. 76%
Pakistan International School Jeddah. Matriculation In 2002 with 1st division. 65%