Syed M Shahbaz Alam, Senior Manager IT

Syed M Shahbaz Alam

Senior Manager IT

Mutual Funds Association of Pakistan

Location
Pakistan - Karachi
Education
Bachelor's degree, Information Technology
Experience
17 years, 3 Months

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Work Experience

Total years of experience :17 years, 3 Months

Senior Manager IT at Mutual Funds Association of Pakistan
  • Pakistan - Karachi
  • My current job since July 2021

Responsible for company's IT Infrastructure development
 Managing MySQL Server (Database handling, trouble shooting and backups)
 Managing AD, Secondary Domain Controller, DHCP, DNS, VPN, Antivirus and backup servers
 Managing email, anti-spam and virus protection
 Managing the MUFAP website
 Managing MUFAP application portal
 Setting up user accounts, permissions and passwords (AD, Email and application portal)
 Monitoring network usage; and ensuring the most cost-effective and efficient use of servers
 Suggesting and providing IT solutions to business and management problems
 Interact with the executive team in respect to all technical issues and data security issues
 Ensuring that all IT equipment complies with industry standards
 Managing and implementing IT Policies & Procedures as per SOP
 Provide training and technical support for users with varying levels of IT knowledge and
competence.
 Supervising other staff, such as IT support staff
 Analysis, Planning, Development and Implementation of new technologies
 Involve / Dealing with vendors for (hardware and software)

Project Coordination Specialist at FieldCore (a GE Company)
  • Pakistan
  • August 2020 to July 2021

Looking after all the IT Operations across GE Renewables Pakistan Wind Farms
Managing, Handing and Troubleshooting EBOP SCADA Servers (Schneider and Siemens)
Managing, Handing and Troubleshooting Siemens WINCC and SICAM PA
Ensure maximum availability of Servers and Stored Data

Engage with GE DCC and Engineering Team for new developments in region for Wind Farms
Provide technical support to MEA region team
POC for NTDC & NPCC for GE Renewables Pakistan Wind Farms
Provide training and technical support for users with varying levels of IT knowledge and

competence.
Handing MySQL and Microsoft SQL Server
Responsible to ensure he Connectivity between WTG (Wind Turbine Generators) and
Substation across all GE Renewable Pakistan Wind Farms
Monitor system performance and provide security measures, troubleshooting and
maintenance as
needed.
Provided support to Hydro China and Customer team for new and existing project developments.

IT Specialist at Albario Engineering Pvt Limited
  • Pakistan
  • March 2020 to July 2020

Managing SQL Server (Database handling, trouble shooting and backups)
 Managing MySQL Server (Database handing, trouble shooting and backups)
 Setting up user accounts, permissions and passwords (network locations and SCADA)
 Monitoring network usage; and ensuring the most cost-effective and efficient use of servers
 Suggesting and providing IT solutions to business and management problems
 Interact with the executive team in respect to all technical issues and data security issues
 Ensuring that all IT equipment complies with industry standards
 Managing and implementing IT Policies & Procedures as per SOP
 Managing and Handing BOP SCADA Servers (Schneider and Siemens)
 Provide training and technical support for users with varying levels of IT knowledge and
competence.
 Analysis, Planning, Development and Implementation of new technologies in
organization for make systems up to date.

Manager MIS at NBP Exchange CompanyLimited
  • Pakistan - Karachi
  • May 2012 to March 2020

Managing SQL Server (Database handling, trouble shooting and backups)
Managing DR Site
Managing AD, Secondary Domain Controller, DHCP, DNS, VPN, ISA Server, Antivirus and
backup servers in the corporate network.
Managing email, anti-spam and virus protection
Managing the NBPECL website
Managing Wallsoft (forex exchange system) Server
Managing Human Capital Management Server
Setting up user accounts, permissions and passwords (AD, Email)
Monitoring network usage; and ensuring the most cost-effective and efficient use of servers
Suggesting and providing IT solutions to business and management problems
Interact with the executive team in respect to all technical issues and data security issues
Ensuring that all IT equipment complies with industry standards
Coordinate in IT Audit (Internal, National Bank, State Bank and External Audit)
Managing and implementing IT Policies & Procedures as per SOP
Install, maintains, configures a n d troubleshoots t h e telecommunication
infrastructure, including PABX, Call recording system, and network DVR
Responsible for all WU (western union) operations of NBP Exchange
Provide training and technical support for users with varying levels of IT knowledge and
competence.
Supervising other staff, such as IT support staff
Managing 23 branches of NBPECL across country
Analysis, Planning, Development and Implementation of new technologies in NBPECL for make systems up to date.
Involve / Dealing with vendors for (hardware and software)
Managing IT equipment database
POC for Jazz Cash and 1Link
Looking after all the technical matter related to Jazz Cash and 1Link

Network Engineer at Mutual Security Systems
  • Pakistan
  • October 2010 to April 2012

Configuration, Managing and Troubleshoot Sur-Gard System III Signal Receiver
 Managing Signal Processors (for Sur-Gard System III)
 Managing Monitoring Servers
 DCS System Programming (1565, 1616)
 DSC System Remote Configuration (DLS Modem Installation and Configuration)
 Managing SQL Server (Database handling and troubleshooting)
 Troubleshooting network problems and conflicts. Suggesting improvements to make operations
and processes optimal and foolproof.
 Configuring and Managing AD, Secondary Domain Controller, DHCP, DNS, VPN, ISA
 Server, Antivirus and backup servers in the corporate network.
 Managing WSUS Server
 Analysis, Planning and Development of Mutual Security Systems IT Department
 IT Policy Designing
 Installing and maintaining software as per user requirements.

Network Administrator at Powertech Engineering Solutions
  • Pakistan - Karachi
  • March 2009 to September 2010

Troubleshooting network problems and conflicts. Suggesting improvements to make operations
and processes optimal and foolproof.
 Configuring and Managing AD, DHCP, DNS, VPN, ISA Server, Antivirus and backup servers in
the corporate network.
 Installing and maintaining software as per user requirements.
 Providing technical support to Powertech Engineering Solutions branch offices.

Network Support / Database Administrator at Bureau Veritas Pakistan
  • Pakistan - Karachi
  • January 2008 to February 2009

Troubleshooting network problems and conflicts. Suggesting improvements to make operations and
processes optimal and foolproof.
Configuring and Managing AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the
corporate network.
Installing and maintaining software as per user requirements.
Providing technical support to branch offices.
Worked on Visual Source Safe (maintenance, user management and troubleshooting).

Handling Network, Hardware, Software and Database Issues.
Providing technical support to Bureau Veritas Pakistan Nationwide Offices.

Network Administrator at Asian Institute of Fashion Design
  • Pakistan
  • February 2007 to January 2008

Handling Network, Hardware, Software and Database Issues.
 Website Maintenance and Updates
 Maintaining Lab (100+ Pc's)
 Troubleshoot and handle day to day problems
 Managing proxy server

Education

Bachelor's degree, Information Technology
  • at Preston Institute of Management Science & Technology
  • July 2006
Bachelor's degree, Information Technology
  • at Preston Institute of Management Science & Technology
  • January 2006

Database for Vehicle Information System  Database for Rent a Car  Website for PIMSAT  OpenOffice.org First Video Urdu Tutorial  Database for Bureau Veritas Pakistan  Database for Powertech Inward  Database for HRM (Human Recourse Management

Specialties & Skills

Windows Server 2008
Troubleshooting
ISA Server
SQL Server
Server Management
ANTI VIRUS
COMPUTER HARDWARE
CONTROL
DATABASE ADMINISTRATION

Social Profiles

Personal Website
Personal Website

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Languages

Urdu
Expert