General Accountant
Lahoya Hotel Suites
Total years of experience :14 years, 10 Months
Reporting directly to Financial Controller
* Perform daily Income Audit and all related analysis.
* Supervise Accounts Payable and General Cashier.
* Prepare monthly journal entries necessary to complete monthly financial statements.
* Perform monthly reconciliation of balance sheet accounts and clear reconciling items on a
timely basis.
* Attending daily internal meeting of Finance Department
* Proper filing and maintaining all relevant records in the department.
* Assisting FC in all areas required
(1 year 1 month)
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Reporting directly to Front office Manager
* Taking bookings and cancellations, usually by phone, email or face-to-face and recording
the information on computer
* Checking in guests, allocating rooms and handing over keys
* Answering questions about hotel facilities and about local transport, places of interest and
entertainment
* Dealing with special requests, such as room service, taxi bookings or wake-up calls
* Passing on messages to guests and taking mail for posting
* Passing on any guests' problems to the appropriate member of staff
* Answering the phone, operating the switchboard and dealing with the email and mail
* Checking out guests, adding up their bills and taking their credit, debit card or cash
payments.
Reporting directly to Owner
* Event planning, design and production while managing all project delivery elements
within time limits
* Developing, implementing and maintaining a business plan for the branch.
* Co-ordinating sales, purchasing, distribution, warehousing and staff costs.
* Focusing on achieving customer acquisition, retention and cross sales.
* Managing the daily activities of the branch.
* Enforcing the company’s policies, principles, and procedures.
* Inspiring and motivating staff.
* Identifying then addressing team training and development needs.
* Coaching and developing staff to do more and better.
* Enhancing awareness of the company branch and brand.
* Communicating clear business messages to staff.
* Responsible for dealing with complex and diverse managerial problems.