Operations Manager
Al Shaheen Co.
Total years of experience :14 years, 1 Months
• Increased revenues by more than 3 folds within the first 15 months despite the disastrous economic and political conditions.
• Built a network of more than 150 SMB customers.
• Developed a network of local and international logistics and consolidation companies’ partners in order to provide in time door to door delivery services.
• Launched a “shop & smart ship” service where SMBs and end-user customers could buy products from American and Chinese online stores and have them shipped to Libya.
• Reached a local coverage of 40 cities within the first 10 months.
• Supervised the pickup and delivery of an average of 70 shipments a day.
• Led and managed a team of 12 employees in 5 different cities.
• Developed all the processes and the procedures of the company.
• Supervised the development of a shipping tracking and arranging web based database system for our “shop & smart ship” unit.
• Reached a retention rate of 90%.
• Managed all risks related to the business to ensure the safety of the employees and shipments.
AL WATEQA co. is Dell Inc. Authorized Distributor (2006-2012) and Preferred Partner (2013-current) in Libya.
Besides the responsibilities of the Financial Manager, will be outlined below, I took the responsibilities of:
• Prepared a business plan for the year 2013.
• Managed the execution of all the company's strategies in order to achieve the maximum positive outcome.
• Contributed in setting new sales and marketing strategies.
• Funded the company’s marketing campaign through a third party organization (Microsoft).
• Supervised the planning and the launching of the marketing campaign.
• Handled all the communication with our main supplier (Dell Inc.)
• Supervised the preparation of all commercial offers.
• Developed new customers' network and worked in maintaining the old one.
• Conducted all offers and prices' negotiations with customers, suppliers, and shipping agents.
• Added new product lines, computer accessorize (ADATA) and office equipment (Sharp), to the products’ portfolio of the company.
• Developed new relationships with many key personnel in many sectors such as, telecommunication, banking, investment funds, aviation, and others.
• Managed the inflow and outflow of cash.
• Conducted NPV Analysis for new projects and businesses.
• Prepared next fiscal year's income statement projections.
• Managed supplier (Dell) accounts in terms of payments and bank guarantees.
• Led the development and implementation of an ERP system, which computerized and automated the processes and documentation of many tasks and jobs in the company.
• Reviewed year-end financial statements for confirmation and approval.
• Supervised and reviewed the preparation of weekly reports of sales and inventory levels.
• Ensured settlement of all accounts payable and accounts receivable in a timely manner.
• Calculated products and services costs.
• Worked in teams to set prices, promotions, and discounts.
• Gained leadership and management skills on a large spectrum.