Cashier
Qatar fuel
مجموع سنوات الخبرة :11 years, 11 أشهر
I am a c stores cashier in Woqod fuel Qatar
Handle cash, credit or check transactions with customers
•Scan goods and collect payments
•Ensure pricing is correct
•Issue change, receipts, refunds, or tickets
•Redeem stamps and coupons
•Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
•Make sales referrals, cross-sell products and introduce new ones
•Resolve customer complaints, guide them and provide relevant information
•Bag items carefully
•Greet customers when entering or leaving establishment
•Maintain clean and tidy checkout areas
•Keep reports of transactions
•Process returns and check to see if items are damaged
•Answer customers' questions and get a manager if answer doesn't solve the issue
•Bag, box or wrap packages
•Pleasantly deal with customers to ensure satisfaction
potential customers by answering product and service questions; suggesting information about other products and services
•Recommends potential products or services to management by collecting customer information and analyzing customer needs
•Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
•Follow up to ensure that appropriate actions were taken on customers' requests.
•Refer unresolved customer grievances or special requests to designated departments for further investigation.
•providing help and advice to customers using your organization’s products or services
•communicating courteously with customers by telephone, email, letter and face to face;
•training staff to deliver a high standard of customer service
•leading or supervising a team of customer service staff;
•learning about your organizations’ products or services and keeping up to date with changes;
Customer Service Executive (C S R).
Reliance BPO Private Limited | Chennai |India.
Essential Duties & Responsibilities:
•Flexible and has the ability to handle multiple tasks
•Attracts potential customers by answering product and service questions; suggesting information about other products and services
•Recommends potential products or services to management by collecting customer information and analyzing customer needs
•Contributes to team effort by accomplishing related results as needed
•Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
•Follow up to ensure that appropriate actions were taken on customers' requests.
•Refer unresolved customer grievances or special requests to designated departments for further investigation.
•providing help and advice to customers using your organization’s products or services
•communicating courteously with customers by telephone, email, letter and face to face;
, Computer science and engineering after +2