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SOL MARIS VILLAVER, Receptionist/Membership Consultant

SOL MARIS VILLAVER

Receptionist/Membership Consultant·Guru Explore Gym Martial Arts Training

United Arab Emirates

Bachelor's degree, COMPUTER SCIENCE

Work experience

Total years of experience: 11 years, 8 months

Receptionist/Membership Consultant

January 2018 - November 2018

Guru Explore Gym Martial Arts Training

Dubai, United Arab Emirates

January 2018 - November 2018

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Makes sales appointments with clients.
• Follows up with any clients to make sure that they are satisfied with the services given.
• Uses the Social Media to push offers and packages to grab client’s attention.
Company industry:
Other Healthcare Services
Job role:
Administration

Restaurant Supervisor

January 2017 - December 2017

The Village Grill

Dubai, United Arab Emirates

January 2017 - December 2017

• Managing all the cash transactions in the workplace.
• Maintaining daily account of the daily transactions and making reports for daily, monthly, quarterly and yearly sale.
• Supervising the Staffs and reporting to the Restaurant Manager.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Training Support Officer/Waitress

December 2014 - January 2017

B & K Restaurant

Ras Al Khaimah, United Arab Emirates

December 2014 - January 2017

• Gives training, coordination and details for less-experienced staff that result in a smooth meal service.
• Responsible for checking each server’s book to make sure cash balances at the end of each shift also well versed in POS and Micros system.
• Serve food and beverages to customers; prepare and serve specialty dishes at tables and check customers are enjoying their meals.
• Present menus to customers and answer questions about dishes and make recommendations and explain how various menu items are prepared.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Receptionist

August 2012 - October 2014

NATIONAL POWER CORPORATION

Philippines

August 2012 - October 2014

• Transmit information or documents to customers, using a computer, mail.
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Monitoring logbook; issuing visitor badges.
Company industry:
Electric Power Production & Transmission
Job role:
Secretarial

Cashier/Waitress

July 2011 - July 2012

Liempo King Restaurant

Philippines

July 2011 - July 2012

• Managing all the cash transactions in the workplace.
• Maintaining daily account of the daily transactions.
• Balancing the daily account at the end of each day.
• Interacting with the customers that come to the counter..
• Take beverage and food orders and deliver in a timely manner.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Customer Sales Assistant/Cashier

May 2009 - June 2011

Al Waqan Hypermarket

Al Ain, United Arab Emirates

May 2009 - June 2011

• Helping customers find the foods they need.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct.
• Stocked shelves, unloaded trucks, placed daily product orders, and created sale displays.
• Greet customers when entering or leaving establishments.
Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate/Cashier

January 2007 - February 2009

Tiffany & ADV Shop

Damascus, Syria

January 2007 - February 2009

• Welcoming customers to the store and answering their queries.
• Close as many deals and transactions as possible.
• Process or help process payments made by the customer, whether by in cash or credit card.
Company industry:
Retail & Wholesale
Job role:
Sales

Education

SAINT MICHAEL'S COLLEGE

March 2007

March 2007

Bachelor's degree, COMPUTER SCIENCE

Philippines

GPA (point): 1.75 out of 5

GPA (point): 1.75 out of 5

2nd Year Level Undergraduate

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Basic Photoshop
Expert
Basic Photoshop
Expert
Computer Literate
Intermediate
Computer Literate
Intermediate
Negotiation
Intermediate
Negotiation
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Teamwork
Intermediate
Teamwork
Intermediate
Supervising
Intermediate
Supervising
Intermediate
Managing
Intermediate
Managing
Intermediate
Telephone Skills
Intermediate
Telephone Skills
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Sales
Expert
Sales
Expert
Basic Photoshop
Expert
Basic Photoshop
Expert

Languages

Arabic
Intermediate
English
Expert
Tagalog
Native Speaker