Senior sales executive
Jaidah Group Skyline Automotive Genesis Showroom
Total years of experience :13 years, 1 Months
• Selling new cars.
• Welcoming and qualifying the client.
• Explaining the buying options (service plans, extended warranty and insurance ....)
• Develops buyers by maintaining rapport with previous customers.
• Areeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
• Qualifies buyers by understanding buyer’s requirements and interests,
• Matching requirements, and interests to various models and budge.
• Understands automobiles by studying characteristics, capabilities, and features.
• Demonstrates automobiles by explaining characteristics, capabilities, and features.
• Offering test drive, finalizing the deal and get a down payment. • Assisting client with bank requirements in case of car loan.
• Present a special delivery style for the car suit the reason of buying (wedding gift - graduation gift ....)
• Maintain good relation with clients by after sale services, to update them with all our new promotions, trade in options, new accessories and new service plans.
• Consistently closes sales and exceeds sales targets.
• Offering trade in.
• Study market demand, prices, knowing the best sale modelsand offer a trade in option.
• Knowing the customer selling price expectation, checking car history and offering an initial buying amount.
• Advertisement
• Posting the cars on the social media and automobiles websites.
• Joining social events, and aim to find prospect client and deals
• Buying used cars.
• Study market demand, prices, knowing the best sale models and offer a trade in option.
• Knowing the customer selling price expectation, checking car history and offering an initial buying amount.
• Making initial car test and visual inspection, and sending afterwards the car for technical report (car body and engine inspection)
• Offering the client, a final buying amount considering the result of the technical report.
• Selling used cars.
• Welcoming and qualifying the client.
• Explaining the buying options (service plans, extended warranty and insurance ….)
• Offer the cars which suits his tendencies, expectations and budget.
• Offering test drive, finalizing the deal and get a down payment.
• Assisting client with bank requirements in case of car loan.
• Present a special delivery style for the car suit the reason of buying (wedding gift - graduation gift ….)
• Maintain good relation with clients by after sale services, to update them with all our new promotions, trade in options, new accessories and new service plans ….
• Advertisement
• Posting the cars on the social media and automobiles websites.
• Joining social events, and aim to find prospect client and deals.
• Trainings
• Welcome to GLR training - Dubai 2015
• Sales process and valuable offer presentation - Dubai 2016
• Customer satisfaction index - CSI
• Average of 91.62 % for 2015
• Average of 92.26 % for 2016
• Average of 97.79 % for 2017
• Average of 99.62% for 2018
• Making an introduction about our company (country of origin - business types- services and abilities)
• Knowing the client's exact test and budget, offering prospects furniture styles and models which could meet the client's expectations.
• Get down payment and agree on remaining payment terms.
• Ordering the furniture from our main factory in KSA, monitoring the production and delivery time and keep the client updated about his order.
• Match client delivery time, arrange the delivery on client premises.
• Complete the assembly and do the handing over to client.
• After sale service, to keep in touch of our customers, updating the client with all our new productions, and try always to have good relation which may made him as a regular client.
• Aiming always to reach the client request and making a good profit to the company.
• Selling house and offices furniture.
• Offering custom made design.
• Visit Clint property for measurement, pass the details to design team and offer different types of raw materials based on client demand and budget.
• Make an offer and negotiate the price with client for final approval.
• Close the deal and agree on payment terms and delivery time.
• Monitor the fabrication process in the carpentry shop and keep the client updates.
• Final quality inspection for the finished product.
• Arrange a delivery time and assemble the product at the client property.
• After sale service, to keep in touch of our customers, updating the client with all our new productions, and try always to have good relation which may made him as a regular client.
Technical Institute Of Business and Marketing / Specialization in Sales & Marketing /