Freight Specialist
Maritime & Mercantile International LLC
مجموع سنوات الخبرة :19 years, 5 أشهر
Coordinate with Supply Planners to Import and Export Stock.
Handle documentation required for Import and Export.
Ensure timely delivery to the warehouse as per required time frame
Tracking and Tracing of Shipments
Arranging Documents required for Food Inspection by Dubai Municipality for Costa and Pret-A Manger
Procuring rates from different service providers to ensure best prices supporting the sales team of MMI to ensure better service for the customers
Provide Delivery Plan and schedule and coordinate with Warehouse on import and Export.
Generate and maintain reports based on business requirements.
Assisting the Sales and Marketing Manager in developing and implementing various sales activities in line with the company’s requirements. Devise and develop sales proposals Working closely with the team members to ensure that the clients meet their requirements Developing lead generation and help grow the company’s sales thereby improving turnover and profit in line with company targets. Maintaining client relationships and to follow up any enquiries as well as collect customer feedback and reviews. Generate Call Log Reports, Pricing Manual & other Pricing tools.
● Rendering Complete Customer Care for every client according to their needs.
● Compiling quotations.
● Handling Routings on a client level.
● Ensuring Commercial Documents required for the shipment are available
● Promoting Ocean, Air and Insurance Products to customers
● Handling Import and Export Documents
● Preparing Bill of Lading, Issuing Delivery Order
● Procuring and Negotiating of Rates.
● Arranging and handling documentation for each client.
● Booking cargo space with Carriers.
● Preparing invoices.
● Excellent Negotiation skills.
● Manage Volume & Revenue Reports
● Monitor KPI & SPR
• Arranging routes and schedules, and confirming the details with carriers
• Handling documentation for each client.
• Booking cargo space with Carriers
• Preparing quotations and invoices by negotiating the rates
• Preparation of Export BL & Manifest
• Issuing Delivery Orders
•Serving as the Office Administrator for the Engineering Division which includes Civil Engg, Electro-Mechanical Engg, Interiors etc.
•Coordinating with the Management
•Maintaining General Accounts
•Telephone support for ICICI Bank Services as Inbound Sales Representative.
•Front Line Sales of Bank Products.
• Answered inbound calls in support of customer needs.
• Conveyed in a reassuring manner step by step instructions to resolve application issues.
• Performed queries in multiple databases.
• Adhered to government monetary regulations.
• Assisted in the creation and development of the banks customer relationship management system.
•Bachelor Degree in Computer Science with 71% marks